IBM X61S Lenovo ThinkPad Laptop - Custom spec 

Checkout

After winning an item in auction or completing a Buy It Now purchase, you have two check-out options:

Check-Out Now!

Click the Pay Now button at the top of this listing to immediately proceed with our checkout and payment process. Please note that the Pay Now button is ONLY available after winning an auction or completing a Buy It Now purchase.

Check-Out Later

If you do not choose to Check-Out now, you will get an automatic email from eBay and you may also receive email reminders from us. If you have any trouble checking out and paying for your purchase please contact us.

You may also continue purchasing additional items from our auctions or eBay store. You have 5 days from the end of the first purchase to add additional items to your order.

Make sure all of your auctions have ended prior to checking out. All of your purchases will be consolidated into one checkout - this will minimize delivery costs!

Payment

We accept the following forms of payment.

• PayPal (shipping address must match PayPal registered address)
• Credit Card (via telephone) - no surcharge!! (But sorry we cannot accept American Express)
• Cheque / Postal Order / Bankers Draft (Must clear before dispatch)
• Cash (e.g.On collection)

We are happy to ship worldwide however it is not possible to display all of the possible shipping costs for every destination in this listing. The default shipping charge is for a single item, less than 2Kg, shipping to an address in mainland England, Scotland and Wales.

Other destinations, quantities and weights may incur additional shipping charges - these will be notified prior to shipping.

For UK deliveries where the total weight is less than 2Kg, we can usually ship by either Royal Mail or Courier. If the total weight is over 2Kg, we will ship via Courier (not Royal Mail).

For international deliveries, shipping will always need to calculated based on weight and destination so in this case we will contact you with shipping options and costs.

Condition and Warranty

The warranty that we provide is dependent upon the condition of the item. If the warranty period is not specified in the actual item description then please refer to the table below:

Warranty Returns must be reported to us within the contracted warranty period. If you need to return items under warranty, please follow the instructions given in the Cancellation Policy and Returns.

Please note that for items that are not new condition, our warranty does not include comsumable components such as printer drums, toners and inks.

Cancellation Policy

• You can cancel your contract at any time up to 7 working days starting the day after delivery. To do this, please follow our Returns Procedure. You do not have to give any reason for cancellation. However, a brief explanation will help us to improve the service we offer to customers in the future.
• If you cancel you must return the goods at your own expense. You must ensure that the goods are packaged adequately to protect against damage (see Returns Procedure).
• If you fail to return the goods, we will collect them, and we will charge you the direct cost of collection. If you fail to take reasonable care of the goods before they are returned to us, and this results in damage or deterioration, we will charge you for the reduction in value.
• For business customers, refunds or credits will be subject to a 20% restocking fee unless other terms have been agreed before the order was placed.
• This cancellation policy does not affect your legal rights - for example, if goods are faulty or misdescribed.

Returns Procedure

This procedure applies to both cancellations and warranty returns. Any variations are noted.

1. Please contact us by telephone, email or letter to request an RMA. Please let us know the following information: your name, address and telephone number; your order reference number; the part number and serial number of the item to be returned; details of the fault (if applicable) and reason for return.
2. If your request is valid, we will issue you with an RMA number and any specific return instructions.
3. Return the item as instructed. Unless otherwise instructed, you are responsible for the condition of the goods until they are received by us and you must:
• ensure that the goods are packaged adequately to protect against damage.
• enclose a letter or note containing the RMA number to help us identify the item when it arrives back with us.
• Use a tracked shipping method with insurance covering the full purchase price of the items
4. We will inspect and/or test the returned item soon after we receive it to verify that it is the same item that we sent you and to identify any faults or damage.
5. For warranty returns, if no fault is found we will return the item. If the item is found to be faulty and not caused by user negligence then we will send a replacement. If an exact replacement (vs listing specification) is not available we will offer you an alternative or a refund.
6. For cancellations, if the returned item is in the same condition as when it was originally sent out, then we will offer a replacement, alternative or refund as appropriate. Please see Cancellation Policy for further conditions and information

If there is any doubt please call us.

Welcome to Martcom.co.uk

We aim to be your Premier sourcing partner when looking for new, second user, obsolete or ‘hard to find’ IT equipment. We supply the full range of IT hardware, from accessories and consumeables, through to servers, networking products and high end enterprise solutions.

Please use our dedicated online part search tool to find specific items or use our filters on the left hand side of the home page to browse by product category and attributes or by manufacturer.

If you need any further information or help, then you can call or email us, or use our online live chat facility for real-time sales and technical assistance.

Our History

Martcom was founded in 1993. We initially concentrated on providing solutions to trade, in particularly in the areas of networking and storage. However, before long, we broadened the range of products and services available to our Clients by expanding the product range and introducing a facilities management arm. This was to prove a defining moment for the Company as it was now able to provide a complete solution to the Client, from planning and product supply, through to installation and after sales service.

Our ‘complete service’ approach began to find favour with many end users, SMEs and Corporate organizations. They saw the benefit to them of a single point of contact who would deal with every part of their requirement, whether it be pricing, product delivery, engineering services and project management, and after sales service including on those rare occasions warranty claims and returns.

Through a sustained period of evolution, Martcom has become a singular source of quality products and services at competitive prices. Most importantly, it is an organization which has never lost sight of the value of service, dependability, and above all, the value to the customer of being able to talk to a human being

For many people, both Corporate buyers and home users, the internet offers a convenient way of ordering products, paying for them and having them delivered to their door. We too joined the many hundreds of other companies trading in IT products online. However, we saw the internet as an opportunity to take the Martcom approach to a new level – to facilitate trade with our existing customers online, whilst demonstrating our approach to those ordering from us for the first time.

That is why, when you deal with Martcom online, you will always have the opportunity to speak to your Account Manager in person. Your order will be handled by a person, not an automated dispatching system. You can pay online but you can also pay over the phone or, if you are a business, apply for an account by speaking to your Account Manager if you prefer. If you want to talk about product, suitability or specifications, then call us. We want to bring you the benefits of buying online without any of the drawbacks and to see you happy with your products and wanting to use us again.

Opening Times

Our UK office and warehouse operate from 9:00 - 17:30hrs, Monday to Friday (excluding UK Bank Holidays)

Our USA office and warehouse also operates from 9:00 - 17:30 (at GMT-6:00), Monday to Friday (exc. US National Holidays)