TERMS AND CONDITIONS OF SALE:
AVOID RAIN AT ALL TIMES ON ALL OUR PRODUCTS
SAMPLES FOR COLOUR MATCHING: feathers and /or fabric samples can be requested for a nominal fee.
RETURN CONDITIONS/ DISTANCE SELLING REGS /CANCELLATION OF ORDER/ EXCEPTION SPECIAL ORDERS (see below) We comply with current UK (OFT) legislation and accept returns on the following conditions.
1- UK buyers have a 7 day cooling off period from 1 day after date of delivery ( verified by track and trace, not including weekends and bank holidays) you then need to notify us by email of your intention to return the goods after which you have a further 7 days in which to post the goods back to the seller ( verified by postage date on parcel ) not including weekends and bank holidays.
2- Overseas buyers have a 14 day cooling off period from 1 day after date of delivery (verified by track and trace not including weekends and bank holidays) you then need to notify us by email of your intention to return the goods after which you have 7 days in which to post the goods back to the seller ( verified by postage date on parcel ) not including weekends and bank holidays.
3-Goods to be returned in original box, unworn, security tag in place and in showroom condition.
4- Return postal charges are at a cost to the buyer- (unless other aspects agreed)
5-All returns will be through the ebay returns procedure.
6- Recommendation only : goods returned to us are recommended to use the signed for option as parcels going missing back to us will result in your refund not being accepted.