Shipping
Policies
We take great care packaging every item to ensure safe
quality shipping.
• We ship UPS/USPS/FedEx depending on your location and
the shipping method you have chosen.
• Most shipments are sent out within 1 business day
after payment is confirmed or cleared, unless stated otherwise in the listing.
• Please make sure to provide the correct shipping
address when placing your order, orders will be shipped out to the shipping
address provided by eBay. • Packages are
not shipped on Saturday or
Sunday. Transit time varies and depends on the carrier, we cannot be held
responsible for delays caused by carriers. • Shipping time by eBay is
estimated and not guaranteed and is subject to change especially during peak
periods. • Orders shipping to Hawaii, Puerto Rico, Guam or Alaska may not
select the Free Shipping option for this item, if free shipping is selected
for one of these destinations we reserve the right to cancel your order.
Return Policies
• We offer a 30 day return policy on all items.
(unless stated otherwise in the listing)
• All returns must be in original
condition and must include the original packaging and content in tact.
• Returns should be packed in proper packaging to avoid
damage to the item or it original packaging.
• For any return request please contact our Customer
Support by eBay Messages and you will be assigned an RMA number and
instructions on how to proceed with your return.
•10% restocking fee may apply. • Please allow
3-5 business days after we recieve your package to process your return. •
Any returns that violate this return policy will not be accepted
and will be sent back at customers expense.
Contact US
We take joy in helping you get the gear you want at at
the price you need!
Please don't hesitate to contact us with any questions
or concerns.
You can contact via ebay message using
the "ask a question" link below.
(Please allow 1-3 business days to receive a response,
response time may change during peak periods.)
or you can call Altatac Customer Service at
(323)-402-6554 Monday-Friday 9am-5:00pm PST excluding holidays
• Please note that most of the
product images and description are provided to us by the manufacturer and
sometimes do not represent the exact color, size, style or other option of the
actual item. |