Q: Will my item arrive exactly on the estimated delivery date provided by eBay?
A: The estimated delivery date shown is a calculation done by eBay for how long it takes to delivery all of the thousands of items we sell.  They do not take into account the type of size, size, weight, shipping location, supplier, etc.  This is just an ESTIMATE, and we do NOT guarantee delivery by a date that we have no control over calculating.  In general, expect anywhere from 2-10 business days for delivery of an item.  Delivery times may vary greatly just depending on the type of item.  Contact us if you have a need to get an item quickly, we will tell you if it is possible to get to you by a desired date.

Q: How do I return an item?
A: Because we use multiple suppliers, I first need to request an RA (Return Authorization) from the supplier your item originated from.If you want to return an item, you MUST first message me letting me know.  I will coordinate the return with the supplier and forward you the necessary paperwork.

Q: Do I have to pay sales tax?
A: I charge sales tax only to a few states that my suppliers are location in.  When I ship an item from a supplier within that state, I get chargedsales tax, so naturally I have to pass that tax on to you.  Sales Tax will be charged for orders shipped to states indicated in the Shipping and Payments tab above.

Terms and Conditions:
1. Free shipping for lower 48 states only. I do not ship to AK, HI, APO/FPO or any other US territories.  PO Boxes - Many items cannot be shipped to a PO Box, please include a physical street address.Your order can be delayed if a physical address is not provided.
2. Sales Tax will be charged for orders shipped to states indicated in the Shipping and Payments tab above.
3. Returns are accepted within 14 days of receipt. Refunds will be given once the item is received by the Returns Center. Refunds will be original payment amount less return cost. Any item returned to us with a reason other than damaged or defective on arrival will be charged with a minimum of a 10% restocking/processing fee.  You MUST contact me first in order to arrange for a return.  I must provide you with the correct return address. If you do not follow this process, items may become lost and you may not be entitled to a refund.

Shipping speed:
Most shipments require up to 3 business days handling time, plus 2-10 business days shipping time, but in many instances it will be on the faster side, unless your item is very large and/or heavy. 

Item Availability:
From time to time, items may become temporarily backordered, and some delays are possible, but rare. You will be contacted if this happens. If you do not want to wait a few more days, full refunds will be issued.  Because I have so many items for sale, it takes hours to update my inventory to reflect what I have available. As such, a very limited number of my items I may not be able to get.  Immediate refunds will be given if this situation arises.

Feedback:
Please leave us all positive feedback after you have received the item and are happy with our transaction. If there are any issues, please contact us first before leaving a neutral, negative or rating below positive feedback.  We have over 10 years of experience on eBay and want you to be happy with your purchase.