We accepts the following payment methods:
CUSTOMS DUTY & HANDING FEE
1. For all customer orders, we do not charge handing fee, even 1pcs part.
2. When parts arrived at your local custom, if the parts were charged customs duty, we do not responsible for any custom duty or import tax.
REFUNDS & RETURN:
1. We offer a warranty on all items that we sold. Item will be tested before ship,it will be in good condition,if there are some problems with the item,feel free to contact us.
2. Please Email us to notify a defective item. Unless otherwise specified, this item comes with 14 days warranty from the shipment date.
3. You must contact us before returning any product. All returns must be made within 14 days from this shipment date. Return must be in new condition(the SAME CONDITION as it was sent to you).
4. The buyer is responsible for all shipping cost.
Pls refer utsource shipping fee page:
1. We need about 3 BUSINESS DAY to handle the order after cleared payment.
2. We sent parts to our ship agent and they help us ship out the parts, so the tracking No. online shows maybe delay about 1-2 business days.
3. We will be shipped to eBay's confirmed address only, please ensure your eBay address is correct for delivery.
4. We offer two kinds of shipping method:
Economy Shipping from outside US (Singapore registered post tracking page)
Expedited Int'l Shipping (FEDEX, DHL, TNT, EMS)
* According to different countries and regions your address maybe remote area, we have the right to charge an additional remote cost below:
UPS: Remote area refer UPS website
DHL: Remote area refer DHL website
Fedex: Remote area refer FEDEX website
TNT: Call your local TNT
Our office hours are 9:00am-12:00am ; 1:00pm-6:00pm China HK working time.
Monday-Friday, except holiday.
Please don't be discouraged if your email is not answered during non-business hours.
We are closed weekends, so if you email us on Friday, we may not get back to you until next Monday.
If you have any issues, please CONTACT US before leaving negative feedback , we reply email in 24 hours.
UTSOURCE will make sure give you 100% satisfactory answer. Choose UTSOURCE is you right choice.