RETURNS POSTAGE
In order to keep costs low one rule we have which not everybody agrees with, is that
THE BUYER MUST PAY THE RETURNS POSTAGE should they wish to return an item for any reason. To return an item it must be provided with an RMA number by us. If an item is returned to us without an RMA number then we may not be able to refund you for the item cost.
POSTAGE TO THE UK
We send almost all parcels out next day with a courier at a fix cost of £7.35 with a UK post code (southern Ireland and Scottish highlands may incur and extra charge so please ask first by sending us your full address details) this will cover you for as many items up to 28kg and no longer then 1.5mtr in length.
EUROPE / INTERNATIONAL POSTAGE
Customers wishing to purchase items outside the UK MUST contact us first for a postage estimate BEFORE bidding with your full address, as your postage costs may incur further charges.
VAT
All our products and items listed within Ebay will be supplied with a VAT invoice.
CONTACT DETAILS
We can be contacted within the eBay mail system which is the quickest and most effective method of reaching us about an item.
Alternatively you can contact
Softpriced Hardware Ltd
209-213 Padiham Road
Burnley
Lancashire
BB12 0HB
Tel 01282 431113
Normal working hours 9am to 5pm Mon to Fri
OTHER WAYS TO CONTACT US: YOU CAN EMAIL US AT ebay@softpriced.co.uk