We ship all shoes and boots by USPS Priority. We ship all items as quickly as possible and most within one business day after payment is received. We will be glad to combined shipping on multiple items; just email us!
We are using the new Ebay Global Program for International shipping in which Ebay calculates the charge for shipping and other import charges. You will find the "calculator" by clicking on the "See Details" located directly below the Shipping Information that states the type of shipping and the countries. Once you click there you will be able to enter your info and it will give you a total.
REFUNDS/RETURNS
Product satisfaction and excellent customer service is our goal. We accept returns within 14 days of purchase.We cannot accept returns on shoes that have been worn or are not in the original box. We participate in Ebays “Managed Returns” program.If a return is necessary you may go to the drop-down menu to the right of the item you would like to return and choose “return this item”.The program walks you through the process and allows you to print a shipping label online.There are occasions that we make a mistake in the listing or shipping of an item.Please contact us if this is the case.Full refunds plus shipping will be given when we have made an error. Most items are labeled with a color by the manufacturer and the color is stated in the description. We will not accept returns “not as described” for color discrepancies.Computer monitors show colors differently so if you are not sure about something, please ask before you purchase!We are happy to provide clarification and additional photos if desired.A 10% restocking fee is charged on all returned items unless the error was ours.
