• About Us
• Shipping
• Payment
• Returns

OUR STORY
While living in his Volkswagen Bus and only the task of riding a bike on his to-do list, Nick Martin began a simple mission: sell all of his worldly possessions on eBay.  Minus his bike and his bus, Nick sold everything.


Fast-forward 8 years to today and we present to you, The Pro's Closet. The Pro's Closet has become the nation's premier eBay store specializing in reselling new and used cycling gear.


If you are looking to sell your bike, components, or accessories, we are here to help! The Pro's Closet caters to clients both locally and nationwide offering pickups, consultations, expert advice and more. We are an avenue for anyone, (athletes, teams, shops, reps, companies, you) to free up space and put your unused product in the hands of people who will give it a second life.


Buy something that already exists, it's the greenest way to shop.

• About Us
• Shipping
• Payment
• Returns

OUR PROCESS
Orders are processed and shipped within 24 hours of payment (excluding Sunday).

We reserve the right to choose the most efficient carrier for your order at the time of shipment.


LOCAL PICKUPS
FREE local pickups.


Local payments must be made through eBay's check out. We no longer accept payment in store. Simply select Local Pickup under shipping options and your invoice will be adjusted accordingly.


Pick up your order at our Boulder location.


Store Hours: Monday-Sunday 9am-6pm


DOMESTIC ORDERS
We ship all orders via FedEx and USPS. Tracking information will be emailed to the address associated with your PayPal account.


Any item over $200 requires signature confirmation.


Domestic shipping prices are for the continental 48 states.  Alaska, Hawaii, US Protectorates, and APO/FPO shipments are subject to additional charges.  Contact us for a quote.


INTERNATIONAL ORDERS
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the responsibility of the buyer. Check with your country's customs office to determine what these additional costs will be prior to bidding or buying.


COMBINED SHIPPING
We offer a combined shipping discount for customers wishing to purchase multiple items. Buyers can continue to shop for seven (7) days after winning their first auction.  Once finished, select combined shipping and your order will reflect our combined shipping discount.


If combined shipping is not reflected at time of checkout please request a revised invoice via eBay prior to making payment. Due to high volume of daily shipments, we are unable to delay or hold shipment of any item(s).

 
US and Canada combined shipping is $1 per additional item weighing less than one pound and $3 per additional item weighing over one pound.


Combined international shipping is $5 for each additional item.


NOTE: Bikes, Frames, Wheels and international orders over four pounds are exempt from shipping discounts.

• About Us
• Shipping
• Payment
• Returns

PAYMENT
We accept PayPal.


All in state residents of Colorado will be charged state and/or local sales tax at the time of checkout.


An unpaid claim case will be opened within eBay after an item goes unpaid for seven (7) days.


Be sure to confirm your PayPal shipping address prior to payment. We do not allow changes to an address after payment. We only ship to the confirmed address registered to your PayPal account.


COMBINED SHIPPING
We offer a combined shipping discount for customers wishing to purchase multiple items. Buyers can continue to shop for seven (7) days after winning their first auction.  Once finished, select combined shipping and your order will reflect our combined shipping discount.


If combined shipping is not reflected at time of checkout please request a revised invoice via eBay prior to making payment. Due to high volume of daily shipments, we are unable to delay or hold shipment of any item(s).

 
US and Canada combined shipping is $1 per additional item weighing less than one pound and $3 per additional item weighing over one pound.


Combined international shipping is $5 for each additional item.


NOTE: Bikes, Frames, Wheels and international orders over four pounds are exempt from shipping discounts.

• About Us
• Shipping
• Payment
• Returns

RETURN POLICY
We stand behind every order.


In the unfortunate event that you need to return an item, please contact us within fourteen (14) days of receiving your package. A return authorization form must accompany all returns to efficiently process your refund. Buyer is responsible for the return shipping cost.


There is a 10% restocking fee for items returned that are not the fault of The Pro's Closet should you change your mind. All returned items must be in the same condition as they were when you received them.


If the item you've received is not to your satisfaction, please contact us and we will do our best to make it right. 


Send all returns and their return authorization to: 


The Pro's Closet Returns

4939 N. Broadway Unit 58

Boulder, CO 80304