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Product Description
Features:
Specifications:
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- Shipping
- Payment
- Return Policy
- General Info
- Intl. Shipping
Shipping
- Shipping is FREE!
Free shipping to the 48 continental US is done with FedEx Ground
- Orders Tues-Friday - Pay by 1:00 PM EST and get SAME DAY SHIPPING!
- Orders Sat - Sunday - Ships Monday
- Orders Monday - Ships Monday or Tuesday
- We will E-Mail a tracking number to you immediately after we ship your order.
- For Orders $250 or more a signature will be required. - Shipping Transit Times:
-FedEx Shipments - Click here to view a chart with estimated delivery time.
-USPS Shipments - USPS shipments take anywhere from 2 to 8 business days. - Shipments to HI, AK, PR, VI, GU, MP:
-For shipping quotes to HI, AK, PR, VI, GU, MP Click Here For A Quote
-You will need to enter the auction # to get a shipping quote. The auction # is located on the top right of this page and is labeled "item number". - PO Box or APO Addresses:
-For Items With Fedex Default Shipping Method, there is a $12.00 Shipping Charge
-For light items that have a default USPS Shipping Method, shipping is free.
-The default shipping method on this item is FedEx Ground - 2nd Day shipping:
-To get a 2nd Day shipping quote; Click on the "Shipping & payments" tab on top of the listing and refer to the "Expedited Flat Rate Shipping Service". There is no Saturday delivery; it takes 2 business days to arrive. Pay by 1:00 PM EST and we will ship same day.
-If you want a 2nd day air shipping quote on more than one item Click Here For A Quote. - Overnight Shipping:
-To get an overnight shipping quote; Click on the "Shipping & payments" tab on top of the listing and refer to the "Overnight Flat Rate Shipping Service" Please refer to the shipping quote on bottom of the listing labeled "Overnight Flat Rate Shipping Service". There is no Saturday delivery, it takes 1 business day to arrive. Pay by 1:00 PM EST and we will ship same day.
-If you want a combined overnight shipping quote on more than one item Click Here For A Quote. - Canada Shipping:
-All shipping to Canada will receive lightning quick 2-3 day DHL air delivery.
-DHL air shipping will save you money because when air shipping is used there are less taxes than if you use ground shipping. (Please note on most shipments, the Canadian government will charge some taxes).
-If you are located in Canada and want a combined shipping quote on more than one item Click Here For A Quote. - Other Intl. Shipping:
-All other Intl. Shipping will receive lightning quick 2-5 day Fedex air delivery with a tracking number!
-All international customers outside the US and Canada should pay by paypal only.
-If you are located in UK and want a combined shipping quote on more than one item Click Here For A Quote.
-For information regarding taxes and duties for international shipment; Click on the "Intl. Shipping" tab.
Payment
- Paypal
We will ship your item to the address specified on your paypal payment in the address section. (Do not specify a different address in the paypal notes section). All international payments outside the US and Canada should be sent through paypal only please. - Credit Cards and Debit Cards:
We accept Visa, MasterCard, and Discover, and American Express. You may call us at 646-432-4971 Option 1 if you have any payment questions or need to pay ny phone.
- Shipping
- Payment
- Return Policy
- General Info
- Intl. Shipping
Return Policy
- AudioSavings Return Policy:
- Items with physical damage un-related to shipping, i.e., cracked or broken items are not covered under warranty. In the case that you receive an item that has physical damage that occurred during shipping, please notify us within 48 hours of when you received the item, and you will be taken care of immediately.
- You MUST notify us within 48 hours if you receive an item that was damaged during shipping.
- Software that has already been registered or installed cannot be returned
- Blown speakers or subwoofers that have burned voice coils or punctured holes are not supposed to be covered under warranty, but we will still do our best to help you get coverage.
- Your eBay user ID
- Item code / model #
- Condition of the item (ex: Brand New Sealed, Open Box NEW, Used, Defective)
- The reason for your return
- Please indicate whether you would like an exchange, store credit or a refund.
At Audiosavings, we strongly believe in customer satisfaction and therefore offer a friendly return policy.
You may return items to Audiosavings within 30 DAYS of purchase.
Warranty Repair Period: 1 YEAR
Prior to returning merchandise to us you must request a Return Merchandise Authorization Number (RMA#). The RMA# will be valid for 15 days from the date it was issued.
Defective items
We will replace a defective unit with the same unit within the 30 day period. If for any reason you prefer to exchange your item for a different product, we will issue a store credit for the full price of the item, minus the outgoing shipping costs that were paid to ship the original item to you. Refunds are also available during the initial 30 day period. Refunds are subject to a 10% processing fee and a deduction of the outgoing shipping costs from the total refund amount. If you prefer that we simply replace the item, then there will be no fee charged.
Exchanges for different items
If you purchase an item and for any reason want to exchange it for a different product, we are happy to help you do so as long as you contact us within 30 days from the original date of purchase. If the returned item is brand new and still factory sealed, we will issue a store credit for the full price of the item, minus the outgoing shipping costs that were paid to get the original item to you. If the item comes back to us in used or open box condition, there will be in addition to the shipping charges, a 10% processing fee deducted from the issued store credit. (When items are returned that can no longer be sold as brand new, we must then sell them at a significantly cheaper price, therefore we must charge a 10% processing fee for open box return items).
Refunds
Refunds are available within 30 days of the original date of purchase. All refunds will have a 10% processing fee assessed, and the outgoing shipping costs that were paid will also be deducted from the refund total. Please remember, if you choose to exchange the item, and the returned item is still factory sealed, there will be NO processing fee assessed.
Replacement/Processing Time
We work hard to process returns as quickly as possible. Your replacement or refund will process within 4 business days of when we receive the item and inspect it at our store. We can only exchange items after we’ve received the returned items.
NOTE: If you need the item sooner, you may choose to do an advanced exchange; wherein you would place a new order for the item, and send back the item you wish to exchange for a full refund with no processing fee, as long as all included pieces and accessories are received with the returned item.
Return shipping
We will cover all outgoing shipping costs incurred to ship the newly exchanged item to you. The return shipping costs required to ship the item back to our store, are always paid by the customer.
Past 30 days
If the product develops a defect past the first 30 days, we will send you the necessary warranty information to get the item repaired or exchanged (depending on the manufacturer). If any customer has any issue processing a warranty with a manufacturer, we will get involved and do our best to make sure your item gets serviced.
Return Exceptions
While we always do our best to take back any and all returns, there are a few exceptions of items that cannot be returned to our store due to the fact that the manufacturers will not accept these items back from us. The following are examples of items that cannot be returned:
Process for returning items
In order to best serve you please follow the instructions below:
Please email us with
- Shipping
- Payment
- Return Policy
- General Info
- Intl. Shipping
General Info
- Sales Tax: 8.625% in New York only
- Please only click on the buy it now button once if you want one item.
- Our goal is to satisfy all our customers by offering the best possible customer service, and a great selection of great products.
- Shipping
- Payment
- Return Policy
- General Info
- Intl. Shipping
International Shipping
- International Buyers - Please Note:
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying. - For International Customers only:
Please be advised that for 120 Volt product, you will need a step-down transformer if you live in a country that uses 220 Volt outlets. They are available by clicking here. Car products will work without the transformer.
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