1. Is your product covered under a warranty ?
Yes. The product is covered by a 14 days exchange warranty from the date of order arrival. During the Warranty period, you can request for the replacement of the broken parts.

2. What are the general requirements for a warranty?
All claimed items

• don't have any man-made damages,
• must be returned in original packaging AND
• must be in a resellable condition (this is mandatory for the warranty).

3. How to make a claim for warranty?

• Please report any possible issues by eBay Message for our reviews. Your must provide your ebay ID as proof of purchase. If needed, we may request for a photo to show where the claimed damage is.
• After your warranty claim is approved, all related items should be returned back to our nominated stock address.
• We will finally confirm an appropriate solution.

4. Can the warranty be transferable?
No. Only the original purchaser can claim for warranty.

5. Can I return my items first?
No. We require the return claim to be reviewed and approved BEFORE returning.

6. Who will cover return shipping and handling cost?
All shipping and handling charges for the return are the responsibility of the buyer.

7. What If I found the item I received is not as described?
We provide as accurate and correct descriptions as we can in the item listing, and all errors and omissions are not intentional. If you have received an item in error, please notify us immediately via eBay Messages. In this case, please take all care to ensure the item and its package is resellable.

NO LEAVING Negative Feedback

--- it doesn't solve issues
--- it hurts small business
--- it hurts our employment

If you are unsatified with product or service, please give us a chance to solve the issue.
(Contact Us via Ebay Message)