5 DAY SATISFACTION GUARANTEE / RETURN
POLICY
VENOM
strives to ensure your satisfaction and will work with you to ensure
a positive experience. In the unlikely event you should
receive a damaged product please email us immediately.
VENOM offers a
full 5 day
money back guarantee if you are not satisfied with your purchase. Each
item is inspected at the factory prior
to shipping and meets or exceeds specifications provided. Consequently a full 1-year
warranty is provided.
You may return your item purchased from
VENOM within 5 days from initial shipment for an exchange or
credit. All products returned must be unused/uninstalled in original boxes and
packaging, have original UPC codes on the products, all manuals
intact, and documentation provided in the package shipment.
Return freight and original freight based on shipped records are the responsibility of the
purchaser.
1 YEAR WARRANTY
Your VENOM product comes with a limited factory warranty.
Each item is
inspected at the factory prior to shipping and meets or exceeds
specifications provided. After
the 5 day guarantee your purchase falls under the 1 year parts
replacement warranty.
Warranty covers defects in materials or
workmanship only. Warranty
does not cover cables, fairlead, knobs, steel hook or other external
parts. Warranty is void if product is not properly maintained
or is damaged due to operator error or neglect.
All presumed defective parts must obtain a Return Merchandise Authorization
Number and be returned for inspection before a replacement part is sent. Any
returned package without an RMA# will be refused. Buyer is responsible for
return shipping costs.
If you do not understand and and/or agree with these terms please do not bid.
PURCHASE AGREEMENT
Purchaser agrees to comply with all
applicable laws governing the use of the product, and to observe all
appropriate safety precautions, and operating the product safely and under safe conditions.
Purchaser fully accepts and assumes
responsibility for all such risks, losses, costs, and damages incurred as a
result of the use of the product,
whether by purchaser or anyone using the product with or without purchaser's
permission.
Your purchase of the product shall constitute your release
and indemnity in favor of VENOM and/or it’s parent company, its
shareholders, officers, directors and employees from any and all claims or
injuries of every kind resulting from use or operation of the product,
including costs and fees incurred in connection therewith.
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