eBay

All our items are very kindly donated to us here at Isabel Hospice to sell on eBay.

Collection is available for all sold items (drop in anytime Monday to Friday 9.30am-4pm) from our warehouse:

eBay Department, Isabel Hospice, 61 Bridge Road East, Welwyn Garden City, Hertfordshire, AL7 1JR


 

Please read all the details to our FAQ's below and remember to add us to your favourite sellers.

 

Any questions will be answered during our 9am - 5pm office working hours Monday to Friday, please always contact us through eBay 'contact seller' messages first rather than telephoning or emailing us directly.

If you do have any problems with your purchase, please get in touch with us first before leaving feedback. We are a well respected non-profit charity seller, we list our items as accurately and honestly as we possibly can. We want our customers to be completely happy with their items and will always try to sort out any problems for you.

Items listed as 'spares or repair' or as 'untested' are items that are faulty or simply that we can't test at our warehouse, so please bid accordingly. We recommend that electrical items are tested by a professional electrician.

We do not have a 'buy it now' price on our auction style items, we will not end these auctions early.

If an item is listed as 'collection only', this is because the item is oversize for Royal Mail or Parcelforce, too fragile for transit or that we do not have the time needed / resources to package the item.

We will not send these items or package them for couriers.

 

 

Payment & Collection

Cash or card accepted on collection, paypal payment in advance of collection is fine too.

We have a sorting room / donation point at this address, so please feel free to bring any donations with you. We can also take full advantage of any Gift Aid opportunities here to make your donations go further.

Payment & collection within 7 days please.

Paid items that are not collected within 4 weeks unless agreed will be relisted.