Ghost Bikes - OXFORD MOTORCYCLE MOTORBIKE WAIST VISOR BUM CARRIER BAG

OF586 - Oxford BumBag with Visor Carrier

SPECIFICATION

• Special Oxford CONCAVE DESIGN provides a superior level of rider comfort
• Made from PVC-backed, 1500D Polyester
• Large enough to it most visors
• Limited Lifetime Guarantee

OXFORD....................

Oxford Products was founded in 1973 in the world famous University City of Oxford by a group of enthusiasts. Today Oxford Products is still staffed by active enthusiasts who test and develop the product range.

Our experience in the market enables us to offer the best advice, customer service and knowledge. Furthermore, we take pride in using the products ourselves.

We are UK market leaders in motorcycle security and touring products and export to over 50 countries worldwide. Our experience in producing products which can withstand the rigours of motorcycling has also enabled us to develop a range of class leading security and touring products for cyclists.

When you choose Oxford Essential Rider Equipment you get a product that is tried, tested and guaranteed to provide quality and durability.

If you require help or advice when making payment or at any point during your order please call our dedicated customer service team on 01772 792600, for more ways to contact us click here.

When do I need to pay by?

We ask all customers to try and pay for items or let us know how they will be paying for items within three days of ordering.  If there is going to be a delay in payment then we will of course try to accommodate this.  If we have not received payment within three days we will send you an e-mail reminder or give you a call to see if you wish to continue with your order. If we are unable to contact you we will cancel the order after four days, believing it is no longer required. We will happily re-place the order for you if this is not the case and the item is still in stock.

If you are aware that there will be a delay in us receiving payment please contact us on the above number or email sales@ukgooddeals.com to let us know and we will place your order on hold for up to five days.

What payment methods are available?

We offer a number of payment options for our customers.

Credit Cards

We accept payments via most major credit/debit cards (excluding American Express) via our secure online ordering system or over the telephone by calling 01772 792600, where are customer service team will be happy to help. Please note that for security reasons we will only dispatch items to the cardholder’s registered address.
 

PayPal

We accept PayPal payments. Please make all payments to sales@ukgooddeals.com. As a security measure we can only dispatch to the registered PayPal address.
 

Bank Transfers

We accept direct cash deposit or bank transfer as a payment option. We can post purchased items to any address if you are using this payment option.
When making payment through bank transfer please call us or e-mail us to let us know you will be paying via this option, informing us if possible of when you expect payment to be made.

Our bank details can be found below:
Bank: NATWEST
Account Name: UK Good Deals Ltd
Sort Code: 01-03-32
Account No: 28080777
IBAN: GB13N WBK0 1033 2280 80777
BIC: NWBKGB2L

Due to the large amount of transactions we process, please include a reference which is unique to you when making payment. It is ideal to use your own name and post code as from this we can easily identify your order.

Please be aware that we can only process and dispatch your order when the payment has shown and processed into our account. Below is a rough guide to how long this can take:
 

Postal Orders

We accept postal orders as a payment method. Please send this via insured postage for your own protection from loss.  We can post to any address if you are using this payment option. If paying by this option please include your name, address, telephone number and order details with your postal order. This will help us to prevent any delays in the processing of your order.

Our address to send postal orders to is:

Please make postal orders payable to ‘UK Good Deals Ltd’

Customer Service Dept.
UK Good Deals Ltd
Unit 5
Deepdale Mill Street
Preston
Lancashire
PR1 5BY

Please note that payments must be received and cleared before items can be dispatched.

Cash

For security reasons we do not advise customers to send cash through the post. Although if you wish to do this we recommend using a special delivery insured service and this will be done at your own risk.

Cheques/Bankers Draft payments

Unfortunately due to long processing times and risk of fraud we no longer accept cheques or bankers drafts as a payment method.

What currencies can I pay in?

At present we can only accept payment in pound sterling (£). If you are purchasing outside the UK your bank will automatically change your payment currency into sterling using their exchange rates.

Why have you created a dispute if I informed you of delays?

If you have previously contacted us to inform us of a delay in payment please ignore this dispute. Disputes are created automatically by our system on the 3rd day and is not something we action ourselves. If we are aware that there is going to be a delay in payment no dispute will go through. Please accept our apologies for any confusion caused.

If you require help or advice when making payment or at any point during your order please call our dedicated customer service team on 01772 792600, for more ways to contact us please click here.

FOR DETAILS OF OUR FULL TERMS, PLEASE CLICK HERE

How is my item sent?

Any small, low cost items will be sent to you via Royal Mail first class service. Larger more valuable items will be delivered by our courier.  Delivery of items will normally require a signature. (some items are offered with free postage and the service used is shown on the advert)

Please remember when you accept a delivery, you are signing to say that you have received the goods in a perfect conditions. If you notice any damage on the package or if you think it has been mishandled always sign as “damaged” or if the packaging is in a very bad state please refuse delivery and contact us.

How long will it take to receive my order?

Unless otherwise stated on the item description, we always endeavour to dispatch UK orders the same working day if ordered before 3pm Monday to Friday. However any goods ordered after 3pm on Fridays or over the weekend will not be dispatched until Monday.  Upon purchase of your item you will be presented with various delivery options which will inform you of the delivery timescales available.

Courier international timescale:
 

PLEASE NOTE THAT THE NEXT DAY COURIER SERVICE IS ONLY AVAILABLE FOR UK MAINLAND (excludes Scottish highlands)

ALSO NOTE THAT INTERNATIONAL DELIVERYS ARE ONLY AVAILABLE TO MAINLAND DESTINATIONS

What days are regarded as working days?

Working days are classed as Monday to Friday and exclude weekends and all public holidays

Can I select the delivery date?

If for any reason you would like your items to be delivered later than the advertised timescales we will make every effort to help. If you require this service please state your required delivery date in the additional notes section when making payment or alternatively you can call our dedicated customer service team on 01772 792600 who will be happy to arrange this for you. Timed or Saturday deliveries are also available at an extra charge, please call us for details.

How can I track my order?

Once your item is dispatched you will receive an e-mail giving you a link to our courier’s website along with a consignment number that will allow you to track the status of your delivery. If you have provided us with a mobile telephone number you will also receive an SMS text informing you on when your items are likely to be delivered. At present order tracking is only available for items that have been sent to you via our courier service. If you would like information about items sent via Royal Mail please call our customer service team on 01772 792600 or e-mail sales@ukgooddeals.com . 

What happens if I’m out when you deliver?

If you are unable to be home when we deliver the courier will leave a card stating that they have attempted to deliver your consignment while you were out. You can then either collect your items from your local depot, whose address will be on the card, or alternatively you can contact the courier to arrange re-delivery. If you wish you may leave instructions for the delivery driver such as ‘leave with neighbour’ for example, in this case it is at the driver’s discretion whether he leaves the item and you will assume full responsibility for the package.

Will you deliver to an alternative delivery address?

As a security measure to protect our customers and ourselves from fraud we will only dispatch items to the address where your credit/debit card is registered or if paying via PayPal to your PayPal registered address. The only way in which we can deliver to a different address is if payment is received by direct bank transfer or postal order.

Do you deliver overseas?

Please see the Postage and Payments tab on the advertised listing for a full list of countries we currently ship to.

We deliver to BFPO (British Forces Post Office) addresses in the UK; however please allow an extended delivery time for these orders.

Can I combine multiple orders into one delivery?

If you wish to buy multiple items please select all items before attempting to make payment, eBay should then automatically combine the postage charges.
If you have made multiple purchases separately and would like to try and combine postage please e-mail us or call us on 01772 792600 and we will try our best to arrange this, however we cannot guarantee that postage can be combined after the payment has been processed.

What if there is a problem with my product?

If you are in any way unsatisfied with the product you have received you may return it to us for a full refund any time up to 30 days after you have received the goods providing the goods are unused and still have their original packaging.  For more information about returns please see the returns tab.
We do advise that you check your goods thoroughly on receipt as you are signing to say that you received them in good condition.

What happens if I do not receive my goods?

If your items are sent by courier you should have received your goods within 2-3 working days. If goods are sent via Royal Mail they should arrive in between 2-14 days. If after these times your goods have not arrived please contact us on 01772 792600.
In the unlikely event that goods are lost in transit, they cannot be classified as missing until after 7 days (14 days for International). However liability for goods lost in transit is borne by ourselves and in this event we will either dispatch replacement items out to you as soon as the original items are confirmed as missing or we will offer you a full refund.

FOR DETAILS OF OUR FULL TERMS, PLEASE CLICK HERE 

If you have any need to return a product, please call to inform us.  Please have your invoice number to hand so we can add return notes to our system.  This will enable a speedy process on receipt of your return.

Are products I buy under guarantee?

Yes, all items unless stated in the description come with a manufacturers warranty. This is for manufacturing faults only and does not include damage caused by the user, misuse or wear and tear. This does not exclude your statutory rights.
If you are reporting a fault within the manufacturer’s warranty period then please contact with your invoice details, we will endeavour to resolve any issues quickly and at your convenience.

What if I have bought the wrong size?

If you receive an item from us and you find it does not fit you may return it to us provided that it is unused and still has its original packaging and tags intact.  Please complete the returns form that is attached to the invoice and send the item back to the returns address below.  Upon receipt of the return we will process the refund or exchange.  If an exchange is required you will be responsible for the return postage costs if as per the original order costs.

What if I don’t like the product I have received?

We would always hope that customers will be happy with the products they purchase from us, however if you do receive any item that you are unhappy with you can return it to us within 30 days of delivery for a full refund or exchange, all you will be responsible for is the cost of postage to return the item to us. You do have a legal obligation to take good care of the products while they are in your possession and we can only accept items for return if they are unused and have all original tags and packaging.

What if there is a fault with the product I received?

If you have received an item that is damaged or has a fault in any way please return it to us within 14 days of delivery with all tags and original packaging, including your receipt for return postage. If we agree that there is a manufactures fault with the product or damage caused by ourselves we will then offer you a full refund including your postage costs or exchange.
Alternatively we may be able to arrange for our courier to deliver you a replacement product and collect the damaged goods at the same time. If you would prefer to receive this service please call us on 01772 792600.

Where do I return products to?

Please send all returns to:
Returns Department
UK Good Deals Ltd
Unit 5
Deepdale Mill Street
Preston
PR1 5BY

Do I need to include anything?

We would be very grateful if any customers returning items could complete the returns form attached to the bottom of their invoice and include this with their returns. This will help us to process your refund or exchange more efficiently. Failure to include the returns form may cause a slight delay.
What if I want to return a product after 30 days?
We will normally be unable to offer refunds or exchanges on products later than 30 days after delivery unless it is a manufactures fault that is covered by the manufacturer’s warranty. In this instance please call us on 01772 792600.

How long will it take to receive my refund?

We endeavour to process all refunds as soon as possible and all refunds will be paid within a maximum of thirty days. Refunds can only be processed once any goods have been returned to us. Refund payments will normally be made via the same payment method that you originally made payment with.

FOR DETAILS OF OUR FULL TERMS, PLEASE CLICK HERE