Any refund requests must come through the eBay returns process, which can be found in your purchase history under the 'more actions' arrow - this must be done within 14 days of receipt
All refunds are actioned as soon as possible & usually within 48 hours of receipt
Exchanges: For exchanges please email us your request via eBay - this must be done within 14 days of receipt. Please enclose sufficient postage for your exchanged item to be sent out, if unsure please email us
All items that are returned to us must have labels attached where applicable, are unworn & in the condition they were dispatched in. Any items that come back in an unsalable condition including smelling of cigarettes will be refused
Please make sure you enclose your 'eBay seller id' so we can action your requests quicker
We would always recommend that you get proof of postage as we cannot be held responsible for items that get mislaid in transit
Unless it is our error we will not reimburse your return fees