SERVICE DESCRIPTION - PLEASE READ IN FULL! |
Coppell TV Repair LLC offers a REPAIR SERVICE for LG 60PN6500-UA main board EBT62394286 / EAX65071307(1.1) shown on the picture. REPAIR SERVICE means that you need to send us your malfunctioning board that we will attempt to service, test and return to you. Please read this description in full for important details and to avoid confusion and waste of time and money. HOW DOES IT WORK This is a flat rate testing and repair service, meaning we will attempt to repair any problem with the board within that price as long as the board we receive meets our requirements (see separate section below). The price you pay includes return shipping within USA, but you need to ship or otherwise deliver the board to us at your own costs. Depending on what we find out and what we do you pay the listed price or less (details explained further below). You start the process through the "Buy now" button at the eBay listing page. eBay requires upfront payment for the service, which is in contrast to the way we do it at our corporate website. We wish we could do the same through eBay , but have not found a way to make it happen, sorry. Upon completing payment, an email with shipping instructions is automatically sent by our server. It is in addition to all the emails sent by eBay/PayPal regarding the service purchase. We may also send a snail mail reminder via USPS, usually on the same day. The email we send contains shipping instructions, including the shipping address for the board you want us to test and service. Following the instructions you package and send or otherwise deliver the board to us. Once the board is delivered it takes 2-5 business days for it to move its way up the queue and gets processed. Processing itself needs to be fairly short in order for us to make profit on the job, which means that we should be ready with the board within 2-4 business days from its delivery. If the board arrives in working order you will be contacted for details. If you want the board back as it was found we will withhold a diagnostic fee of up to $25 plus the return shipping costs plus the eBay transaction costs and issue refund for the rest. If the board is bad then we attempt to repair it. If we succeed we usually send the board back without communication. eBay sends tracking information as soon as we print a shipping label. If we fail to repair the board we contact you with details. We issue you a full refund, a request to cancel the transaction on eBay (since no repair service was provided) and request payment for the return shipping of the board. If you have any questions please ask before initiating the service! Common Failure Symptoms While there can clearly be a large number of failures and failure symptoms that probably can't all be listed, here are the most common ones we've seen this board cause that we've seen:
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WARRANTY AND RETURNS |
We give 90 days warranty on serviced boards that we send to customers. Each board is individually tested prior to shipping, notes are made on what was serviced on it and a high-resolution photography is taken to document the board's condition prior to shipment. Testing procedures for all kinds of boards can be found in our YouTube channel; for LG 60PN series for example search for "6LtrzOdTBLA" . If for some reason you believe the board we returned to you is still not functional then you agree to notify us promptly, describe the problem and send it back to us once within warranty period to give us a chance to make functionality proof covering your concern. |
REQUIREMENTS FOR THE BOARD SENT FOR SERVICE |
The board(s) we receive must be physically intact and must have not been tampered with or serviced before. |