SERVICE DESCRIPTION - PLEASE READ IN FULL! |
Coppell TV Repair LLC offers a REPAIR SERVICE for DELTA power supply boards based on DPS-162KP PCB as shown on the image. This includes, but is not limited to DELTA DPS-171CP-A found in a number of 70'' LED TV models. REPAIR SERVICE means that you need to send us your malfunctioning board that we will inspect, test, service if necessary, test again and return back to you. HOW DOES IT WORK The listed price is for eBay fees, testing, eventually repairing and returning the board back to you, subject to the below board requirements. An email with shipping instructions is automatically sent once you place an order on eBay. You then package and send the board to us. You pay for the shipping to a carrier of your choice. It takes 2-5 business days after board's arrival at our service center for it to move up to the top of the queue and get processed. Once we open the box we test the board and act depending on what we find out. If the board arrives in working order you will be contacted. We wait for your response or a period of time and then eventually return the board. When board works we usually charge up to $25 in testing fees, the eBay/PayPal charges (transaction charges) and return S&H costs and issue refund for the reminding of the already paid amount. If the service was initiated at our site we just invoice for the amount due. If the board is bad then we attempt to repair it. If we succeed with repair we simply return the board back. Buyer receives tracking number. If we fail to repair the board we contact the customer and usually end up cancelling the order and issue separate invoice for the return S&H cost. (Since the final amount actually paid depends on whether the board is bad to begin with and on whether we are successful repairing it we have employed a practice of not charging upfront for service requests submitted through our website. EBay does not provide means for such an option, but it is important to send documentation along with the board showing it was already paid for on eBay or we may simply treat it as sent through our site and send invoice after processing it.) Please make sure your TV has the same board before proceeding with this service or contact us if yours is different to see if we offer repair service for it. FAILURE SYMPTOMS We have seen different failures in DELTA DPS-162KP-1 based boards resulting in different failure symptoms:
Neither of the above is 100% guaranteed to be caused by a failed power supply board. A TV may be completely dead if the standby portion of the main board is damaged and may shut down for a number of other reasons beyond faulty power supply. The list is also definitely not complete, i.e. there are a number of other ways in which a power supply could have failed resulting in a number of different symptoms. PROCESSING TIME Typical turnaround time is 2-3 business days after receiving the board. WARRANTY CONDITIONS In case of warranty event customer submits the board back to us at their own cost and are not responsible for parts and labor; we are then responsible for the costs of shipping the board back to the customer. |
REQUIREMENTS FOR THE BOARD SENT FOR REPAIR |
The board(s) we receive must be physically intact and must have not been tampered with or serviced before. The advertised flat rate for repair service is only valid when the above conditions are met. Exceptions are possible and often applied for minor repair attempts, but we reserve the sole right to judge if and when we would consider a repair minor. If we receive board(s) that fails the above conditions we will contact the sender and usually offer two options: 1) returning the board(s) for the sole cost of the return shipping; or 2) continuing the repair service at a higher cost in case of success. It is also possible, depending on the condition of the board, to eliminate the second possibility and just flat our reject having to service the board. Subject to situation and availability we may also recommend replacement of the board, again at the higher than advertised price for repair. In all cases you will have the option to receive your own board(s) back for the sole cost of the return shipping. |
COSMETIC CONDITION |
It will show signs of a service work, but it will look just fine. |
SALE CONDITIONS |
1) FINAL SALE - Unless otherwise noted in above statements no returns will be accepted on this sale.
2) PROVEN BUYERS ONLY - purchases and/or winning bids from eBayers with less than 10 reviews will be rejected. 3) MUTUAL PROTECTION - we will only ship to confirmed addresses as PayPal does not warrant shipments made to unconfirmed addresses. 4) RIGHT TO WITHDRAW - we reserve the right to refuse to sell for whatever reason. We would rarely do that, but in case we do, we guarantee prompt notification and full refund. *************************** PLEASE DO NOT BUY IF YOU DO NOT AGREE WITH THE ABOVE CONDITIONS! *************************** ************************* SHOULD YOU HAVE ANY QUESTIONS DO NOT HESITATE TO ASK BEFORE BUYING! ************************ |