de © AP6.0
     
  SERVICE DESCRIPTION - PLEASE READ IN FULL!  
  Coppell TV Repair LLC offers a REPAIR SERVICE for LG ZSUS board  EBR67820001 / EAX62076601 shown on the picture and used in a number of 60'' plasma TVs such as LG 60PV250, LG 60PV400, LG 60PZ750-UG, LG 60PV450C, LG 60PZ850, LG 60PZ950, Zenith Z60PC220 and possibly others.

REPAIR SERVICE means that you need to send your own board to us for test and repair; we may also offer sale of already serviced boards with or without trade-in option for your old dud.

HOW DOES IT WORK

An email with shipping instructions is automatically sent once you place an order on eBay or request shipping instructions at our site.

You then package and send the board to us. You pay for the shipping to a carrier of your choice.

Once we receive the board it takes 2-3 business days until it moves up the queue and gets processed. We then open the box, test the board and act depending on what we find out.

If the board arrives in working order you will be charged with a a diagnostic fee of up to $25 plus the return shipping costs, i.e. less than the advertised repair cost.

If the board is bad then we attempt to repair it.

If we succeed we return the board without additional communication other than the return tracking number.

If we fail to repair the board we send you an email with details. If service was paid upfront (on eBay) we issue refund and invoice for return shipping alone, i.e. no service charges are paid.

Please make sure your TV has the same board before proceeding with this service or contact us if yours is different to see if we offer repair service for it.

All of the above is subject to meeting the conditions for the board submitted. Please see according section below for details.

BOARD FAILURE SYMPTOMS

Typical ZSUS board failure symptoms include:

  • TV starting up and staying on, but having either nothing on the screen or some very very dark, mostly reddish/grayish shadows on the panel; sound may or may not be present depending on whether the TV is on an input/channel that has signal, otherwise sound processing is not affected by the failure;
  • TV may be refusing to start at all until the faulty board is disconnected from the power supply;

  • Image deformations affecting the whole display, usually to the effect of making it darker and , possibly, "muddy".

Even though likely, neither of the above is 100% guaranteed to be caused by a failed ZSUS board. A failed YSUS or defective plasma logic board may cause very similar or practically same outside symptoms.

The list is also definitely not complete, i.e. there are a number of other ways in which a power supply could have failed resulting in a number of different symptoms.

Finding a shorted power component (the ones attached to heat sinks) or finding visually defective (usually burst and burned) components is a guarantee the board needs repair.

 
     
  SERVICE PROCESS AND TIME  
  Typical turnaround time is 2-3 business days.

This is the time it takes for a package that was received to move up the queue and get opened.

Once we open the package we usually have about 1 hour to get the case resolved or we will likely end up losing money on it.

Sometimes, depending on situation, we may leave opened box and make another try on the next day.

Note that it is not guaranteed that the queue will take exactly 2 or 3 days to process. Sometimes - especially after long holodays - it can be larger and take longer.

We do our best, but we have no efficient means of managing the work load on demand.
  
     
  REQUIREMENTS FOR THE BOARD(S) SENT IN FOR SERVICE  
  The board(s) we receive must be physically intact and must have not been tampered with or serviced before.

The advertised flat rate for repair service is only valid when the above conditions are met.

Exceptions are possible and often applied for minor repair attempts, but we reserve the sole right to judge if and when we would consider a repair minor.

If we receive board(s) that fails the above conditions we will contact the sender and usually offer two options: 1) returning the board(s) for the sole cost of the return shipping; or 2) continuing the repair service at a higher cost in case of success.

It is also possible, depending on the condition of the board, to eliminate the second possibility and just flat our reject having to service the board.

Subject to situation and availability we may also recommend replacement of the board, again at the higher than advertised price for repair.

In all cases you will have the option to receive your own board(s) back for the sole cost of the return shipping.		  
     
  SALE CONDITIONS  
  1) FINAL SALE - Unless otherwise noted in above statements no returns will be accepted on this sale.

2) PROVEN BUYERS ONLY - purchases and/or winning bids from eBayers with less than 10 reviews will be rejected.

3) MUTUAL PROTECTION - we will only ship to confirmed addresses as PayPal does not warrant shipments made to unconfirmed addresses.

4) RIGHT TO WITHDRAW - we reserve the right to refuse to sell for whatever reason. We would rarely do that, but in case we do, we guarantee prompt notification and full refund.

***************************  PLEASE DO NOT BUY IF YOU DO NOT AGREE WITH THE ABOVE CONDITIONS!  *************************** 

************************* SHOULD YOU HAVE ANY QUESTIONS DO NOT HESITATE TO ASK BEFORE BUYING! ************************