Important Notice:
All products offered are unofficial and are
not connected to any manufacturer. The majority of our designs are
created in house by ourselves, however, should any of our designs
breach any registered trademarks or infringe any copyright laws it
was not our intention to do so and therefore we kindly ask you to
contact us so we can address the issue immediately. Thank you for
your co-operation.
Payment:
The only payments accepted are through PayPal
unless otherwise stated within the listing. If the item listed is
too large for shipping and has to be collected then we would prefer
cash on collection. All items must be paid for within 3 days of
winning the auction/listing.
Post & Packing:
Please remember, 'Post and Packaging' costs
are exactly that. Quite often people will see the cost of the
postage on the package when it arrives and automatically assume
they've been overcharged. However, post and packaging is not only
what the post office charge us, it also includes the cost of the
packaging (postal tubes, bubble envelopes, boxes etc), the packaging
tape to secure the packaging, sales invoices, etc. Please bear this
in mind when star rating us upon leaving your feedback.
Shipping:
Please Note: All items are made to order and
will be shipped within 48 hours of payment clearing (excluding
weekends and bank holidays). We will only post to the address used
in your eBay account, so be sure this is complete and correct as we
cannot be held responsible for items not being delivered due to
incorrect address details.
Returns:
We have a 14 day returns policy. If for any
reason you're not completely satisfied with your purchase, you're
welcome to return it to us for a full refund of the purchase price
providing the item is undamaged, unused and returned in the original
packaging. We do not refund return postage costs therefore, all
return postage costs must be met by the purchaser. Note: For obvious
reasons we cannot issue refunds on personalised items.
Feedback:
Our feedback is extremely important to us as
we're sure yours is to you, therefore, should you have any problems
with your order whatsoever we urge you to contact us before deciding
to leave your feedback. Please remember, we are here to help you,
answer your questions and resolve any issues you might have, we are
not here to ignore you or rip you off.
Contacting Us:
If you need to ask a question before making a
purchase, feel free to use the 'contact seller' link and we'll reply
as soon as we can. We normally answer questions Mondays to Fridays
on a day to day basis and in most cases you should receive a reply
the same day, however, if you ask a question Friday evening, it
could get Monday morning before you receive a reply from us, so
please bear this in mind when contacting us. |