AVENGERS Party Food Boxes Children Kids Boys Birthday Loot Wedding Favour
PAYMENTS
We accept payment by paypal
All orders must be paid within 48 hours. An unpaid item case will be opened after 48 hours for all unpaid items.
POSTAGE (
The Free postage offered on this listing is Royal Mail 2nd class post. 1st class post is offered on the listing for items needed sooner then 6 working days.
1st class post is capped at £3.99 but you must request an invoice (if necessary and before you pay) and pay for all items in one transaction. We will not refund overpaid postage as we are charged an ebay fees and paypal fees on the total amount you pay which is not refunded if we refund you. So please select the correct postage rate when you checkout.
If you buy in multiple transactions your postage costs will be higher and overpaid postage will not be refunded due to the additional fees we incur for multiple transactions.
DISPATCH AND DELIVERY (
PLEASE READ: 1st and 2nd class standard and recorded delivery are NOT Guaranteed Delivery Services. The only delivery service Royal Mail will guarantee is TRACK & TRACE and EXPRESS DELIVERY (offered on every listing). All eBay delivery dates and our own delivery dates are ESTIMATES, they are NOT GUARANTEED delivery dates. During busier periods, such as Christmas and bank holidays some parcels may take longer then expected to arrive and we advise all buyers to be aware of this, and to allow extra time for your items to arrive. Although every effort is made on our part to get items out quickly, we do not deliver them ourselves and are therefore relying on Royal Mail to get them delivered on time. A recent face to face meeting with a Royal Mail representative confirmed that 98% of post arrives without issue, which does mean that 2% may get lost or delayed, which we unfortunately cannot do anything about. Please do not assume an item not received is an item not sent, please check your order history and if it has been marked as dispatched then please be assured it has been dispatched, and any delay thereafter is down to Royal Mail. We will do our best to resolve any issues arising from Royal Mail not delivering on time, but please remember a lost or delayed parcel is just as frustrating for us as it is for you.
We aim to dispatch all orders paid for by 12pm on the same day, otherwise orders will be dispatched on the following working day. If your order is urgent please email us and we will do our best to dispatch your items sooner.
All ebay delivery dates are ‘ESTIMATES’ they are not actual or guaranteed delivery dates.
To avoid disappointment and to ensure buyers receive their items in good time, we advise all buyers allow the following number of days for delivery:
2nd class post – please allow up to 6 working days from date of dispatch for delivery. If items are needed sooner please pay for 1st class post.
1st class post – please allow up to 3 working days from date of dispatch for delivery. If items are needed sooner please pay for Next Day Delivery.
Next Day Delivery – orders paid for by 12pm will be dispatched the same day (Monday to Friday excl bank holidays), orders paid for after 12pm will be dispatched the following working day. Please email us for a quote
MOBILE PHONE & IPAD USERS
Items purchased with the ebay app, will have to be purchased separately, because you cannot 'ADD TO BASKET' therefore you won't benefit from postage discounts or capped postage (where offered) and overpaid postage WILL NOT be refunded, due to the additional paypal fees we incur for multiple transactions. If your using an ipad/mobile phone please access ebay via the internet, NOT the ebay app, then you can 'ADD TO BASKET' and pay in one transaction and you will benefit from capped postage (where offered).
ITEMS NOT RECEIVED
About Us
Our ethos has always been to bring our customers great quality products at the most competitive prices, drawing together everything you need for a beautiful party!
Payment
We can only accept payment by Pay-Pal ? All orders must be paid for within 48 hours. ? An unpaid item case will be opened after 48 hours for all unpaid items.
Dispatch & Delivery
All delivery dates are ESTIMATED, they are NOT GUARANTEED. ? We cannot control how quickly an item will be delivered. ? To avoid disappointment we advise buyers allow up to 6 working days for delivery by 2nd class post. ? If your item is needed sooner, please upgrade to a faster postage option.
Terms
PAYMENTS ? We can only accept payment by Pay-Pal ? All orders must be paid for within 48 hours. ? An unpaid item case will be opened after 48 hours for all unpaid items. POSTAGE (UK ONLY) ? Free postage offered on this listing is Hermes or Royal Mail 2nd class post. ? Faster delivery is also offered on the listing. ? We Reserve the right to change postage carrier, should it be more expensive for us to use the one stated. ? We will however use one that offers the same estimated delivery time frame. DISPATCH AND DELIVERY (UK ONLY) ? All delivery dates are ESTIMATED, they are NOT GUARANTEED. ? We cannot control how quickly an item will be delivered. ? To avoid disappointment we advise buyers allow up to 6 working days for delivery by 2nd class post. ? If your item is needed sooner, please upgrade to a faster postage option. DISCOUNTS AND PROMOTIONS ? To benefit from any discount offered all items MUST be paid for in one transaction. ? Orders paid for in multiple transactions WILL NOT benefit from the promotional discount. ? We DO NOT issue refunds after checkout where the discount has not applied because items are paid for separately. ? Please ensure you are happy with the price BEFORE you pay.
Returns
Returns Can I return an item? We will happily accept returns within 30 days of receipt for a refund as long as they are in a saleable condition. (The Buyer Pays for Return Postage) To return an item, you need to eBay Message us with your full name and order number details. We will then need you to open a returns case with eBay. How long will my return take to process? We aim to process your return and refund you as quickly as possible, but it may take up to 28 days for your refund to be processed after you have returned your item(s) to our warehouse. If you have not been refunded after 28 days of returning the item, please contact us via eBay messaging with your proof of postage information and we will look into this for you. Returns Be sure to include the following information: eBay User ID Full Name Address PayPal email address Amount of the order Date your order was placed Order number (if available) Customers Services Customer Service representatives are available via eBay messaging: Monday - Friday 9.30am to 5.00pm Saturday Closed Sundays Closed Bank Holidays Closed BANK HOLIDAYS NOW Party observes the following holidays: New Year's Day Good Friday Easter Monday Early May Bank Holiday Late May (Spring) Bank Holiday August (Summer) Bank Holiday Christmas Day Boxing Day Send Returns To: Justin The Nic of Time (eBay Store) Unit 1 Hall Farm Goldsands Road Southminster Essex CM0 7JW
