If in the unlikely event a problem does occur with any of our products, we always do our best to rectify this and keep our customer care level second to none. Therefore, should you have a problem with a product you have received from us please contact us immediately and we will arrange for you to receive a full refund or a replacement product. We operate no quibble return. If you change your mind about a product you have ordered from us, you can return the item within 14 days of receiving your item(s). When return items to us, please include your name and order number. Please note: we will pay for the return postage. Full refund plus a standard Royal Mail 2nd Class postage will be issued upon receipt of the return item. Any fine caused by insufficient postage will be deducted from the refund. International postage fee will be fixed at £1.5. |