- The warranty period of 14 days start from the date the item is dispatched. Any item that exceeds 14 days, we will not except refund or exchange.

- Please e-mail us with photos or videos to show the item problem if there is any, once we have received the email, we will contact you to arrange the return details.

For customers who purchase items and change their minds, please kindly read the following return details

- All refund postage costs must be covered by buyer, and unwanted items must be returned to us at the customer’s expense and via a trackable, insured courier.

-If you change your mind for the item which you have paid for, you can get 100% of the item price refund if the item has not been shipped out. However, if the item has dispatched, or we have recieved the returned parcel in good condition from you, you can only get 80% of the item price as the 20% deducted is the handling/adv fee for eBay.

- Please ensure that all items are fitted by a qualified electrician. If the item has been damaged by incorrect installation this will not be covered under the items warranty, and therefore will not be refunded.

- Unwanted items must be returned in perfection condition for a refund. All we ask is that your unwanted item is in good condition, as you received it, and in the original packaging. We're happy for you to unpack the product to inspect it, but please be aware that we won't be able to exchange or refund any items that have been used or installed.