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Free home delivery on orders over £30

Free Returns

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FIMO Soft is an extremely versatile modeling material that hardens in the oven. The improved formula keeps FIMO Soft and ready to be used right out of the package. Once modelled place in a preheated oven at 110 degrees celcius or 230 degrees farenheit for approximately 30 minutes. Read and retain full instructions for reference. Warning: For children over 8 years of age only. For use under adult supervision.

  • Easy to mix
  • Soft yet keeps It's shape
  • 24 trendy colours

Delivery

Due to exceptional circumstances
Delivery will be 7 days
We apologise for this inconvenience

You will get free standard UK delivery on orders of £30 or more. We charge £3.50 for standard delivery on orders under £30.

Delivery Options and Cost

  • Your order will be sent by Royal Mail or Uk Mail.
  • You can choose how soon you would like your order to arrive at the checkout with the options of standard or next day delivery.

Standard delivery

Your order should arrive in three to five working days. Our couriers need your signature on delivery, so keep your eyes peeled!

Next Day Delivery

Next day delivery costs £5.95. Please place your order before 3pm for delivery on the next working day (that do not include bank holidays or the weekend). Next day orders placed at the weekend will be processed on the following working day.

Delayed Orders

Please contact us via eBay messages if your order has not arrived within 5 days.

Our Customer Services will reply Monday to Friday, between 9am and 5am.

Delivery countries

We deliver standard delivery to:

  • United Kingdom
  • Northern Ireland
  • Isle of Man
  • Scottish Highlands
  • Scottish Lowlands Islands

We do not deliver to:

  • UK Post Office (PO) Boxes
  • The Channel Islands
  • International addresses

Some goods cannot be returned by post because of legal restrictions. They include:

  • DVDs if you've broken the seal on the wrapping.
  • Perishable and other items that deteriorate fast.

Please also:

  • Package your return up securely.
  • Take reasonable care of the goods and not use them.
  • Send your return to us as soon as you can after your order is cancelled.
  • Send the original packaging where possible.
  • Let us know if you would like a refund or a replacement.

Returns

Our Returns Policy and your Right to Cancel

If you're not 100 percent satisfied with your purchase, you can return your order by post for a full refund or exchange. Returns by post are FREE.

Your Rights

  • You have the right to cancel your order, without having to give a reason, any time within 30 working days - Starting on the day after you receive the goods.
  • We will send you confirmation of your cancellation by eBay Messages.
  • You will then have 30 days to return your order to us.

Refunds

If you would like a refund, once we have received your return we will process your refund and a credit will be applied to the original payment method within ten working days.

FREE Returns by post

We don't believe that you should have to pay for return postage. Your order package will have a freepost returns slip. Please use this to return your item(s) to us.

Three Easy Steps to Return Your Order by Post

  1. Fill out the return slip in your parcel and include it with your delivery note and product;
  2. a copy of your pre paid label is included in your order parcel; and
  3. get a certificate of postage from the Post Office.

Large or Heavy Items

If your item is over 600 millimetres or over 10 kilograms, please contact our Customer Services Team via eBay messages and we'll arrange for your return(s) to be collected. This is free too!

Our Refund Policy runs alongside your rights under the Distance Selling Regulations.

Staedtler FIMO Soft Modelling Clay Polymer Different Colour 56g 1.97oz Oven Bake

Product code: 565212

More product information

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Hobbycraft is a registered trademark of Hobbycraft Trading Ltd.

Design, Listings Management, Sales Strategy, Customer Service Design, Listings Management, Sales Strategy, Customer Service