We do not ship orders over $750 to PO boxes

Unfortunately we do not ship to APO addresses 

We offer 3 levels of expedited shipping at checkout.

We can only ship to the address listed on the order when purchased.

Please make sure you choose the correct address when you make the payment. If you have any questions please call us before paying and we will be happy to help.

INTERNATIONAL SHIPPING

International orders will be shipped with tracking information provided.

Customs & Duties

International buyers are responsible for any and all customs, duties taxes and brokerage fees to be paid to the courier or government. Please contact your local customs office with further inquiries in this issue. The Pixel Hub assumes no responsibility with respect to any tariffs, duties, or any and all other charges requested or required by destination countries.

When clicking the Buy-It-Now button or placing a bid you automatically enter into a legally binding contract to purchase the item. Please commit to buy only after you decided to purchase & you are ready to pay.

We are required to collect state tax from NY state buyers.

Price protection Policy: Because prices fluctuate, we do not offer price Protection. Once an order is shipped, all sale prices are final.

Return Policy

Because of fraud WE DO NOT RE-ROUTE packages, PICKING A PRODUCT AT A UPS HUB IS NOT AN OPTION. No Exceptions.

Returns can take 3 to 5 business days to process.

If you will not be at home to sign for a package, during check out you have the option to send it to your work or a friend or family member.

For the first 14 days from the date of your purchase, you can return new unused merchandise for a refund or an exchange minus a 10% restocking fee and shipping cost.

You must include the original packaging and the item must be in NEW condition. Items and packing must not be marred, mishandled, or tampered with by an unauthorized repair person.

All returns must include the item's original undamaged packaging and instructions.

Returns must also include the blank warranty card where applicable. Returns must include all the manufactures supplied accessories.

All products must be returned in its original manufactures box. Returns must be free of any physical or cosmetic damage.

When upon inspection if these conditions are not met the product will be either sent for repair in the customer's name or immediately sent back to the customer at customer's expense.

Defective Items can be returned for an exchange or refund within 14 days of purchase only if the item is in new condition and free of any cosmetic damage. If the product has cosmetic or physical damage, it will be sent to the manufacture for repair in the customer's name.

We are not responsible for personal data or items left in returned merchandise.

Camcorders with timers must show less than 30 minutes of use. Items with shutter counters must show less than 30 exposures.

All Receivers must be accompanied with the original box in order to be considered for a return, exchange or repair. No Exceptions

We do not accept returns on the following items: GoPro Cameras, Drones, Quad-copters, Apple products, NOOK and Kindle Tablets. Videos tapes, Underwater equipment or products that were submerged in water.

When making your return, please include a copy of the invoice and a short note stating the reason for your return. In your note, please specify whether you wish to exchange the product or receive a refund.

Refused shipments: A 10% restocking fee and shipping charges will be imposed on all refused shipments or return shipments due to incorrect address.

Cancellations: Once we process an order from eBay it can no longer be canceled. The customer can either return or refuse the package. In order to track down an order for the purposes of canceling it, would completely disrupt our business, our shipping department, and interfere with our productivity.

Typographical Policy: We are not responsible for typographical or pricing errors. If there was a problem with this listing and it was discovered after you already received the product you are welcome to return it for a full refund as long as it is unused.

Pictures of accessories are for illustration purposes only.

Price protection Policy: Because prices fluctuate, we do not offer price Protection. Once an order is shipped, all sale prices are final.

We do not sell to resellers: we work hard at getting the best deals for the consumer not the reseller. Those order will be cancelled without any notice.

RISK OF LOSS: All items purchased from eBay are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

We are not responsible for any consequential or incidental damage resulting from the sale or use of any merchandise bought from us. We are responsible for the monetary value of the merchandise only.

Please Note For Appliance Purchases: All Appliances are 100% Brand New and professionally delivered to your door. All sales are Final; we do not offer refund or exchanges on appliance purchases. Please make sure you have measured and can confirm that your appliance will fit in desired location. It is important to know if your house or apartment is wired with gas or electric connections. Please check before purchasing and select the correct one.

When it comes to defective merchandise, once the package is signed for and the recipient has confirmed the product is in perfect condition, Sunset Electronics is no longer responsible for the defective products. The recipient is responsible to file all damage claims with the delivery company once the package has been signed for.

The Pixel Hub is a full-service camera online store and photographic equipment retailer that has been in business for over 15 years. Our staff is made up of accomplished photographers and experienced professionals who are extremely knowledgeable about the products we offer and the ever-advancing photography industry. We are constantly striving to evaluate, obtain and offer you the newest and most exciting products available, with an unparalleled commitment to customer service.

The Pixel Hub carries almost all the major brands of photographic equipment. We offer a wide range of Digital and Film Cameras, Lenses, Flashes and Accessories. We also stock many other types of digital and photo imaging equipment, including high-quality photo printers, film scanners and more.

In 1999, we expanded our business to the Internet as The Pixel Hub on eBay. We quickly became the largest eBay Seller specializing exclusively in the sale of photographic equipment and accessories. The Pixel Hub has grown considerably since then, but we have maintained our focus on the very core of our success...our customers. As our feedback rating shows, we do everything we can to make every customer's experience a positive one!

You can contact us through eBay's messaging system for the quickest response.