We accept PayPal; this means you can rest assured your order will be with you quickly after your purchase. All our Video Game Consoles/Systems are Custom Made to Order. Standard Shipping: Once Shipped Australian delivery generally takes 2-5 days and International deliveries can take 7-14 days depending upon your location. An ETA will be provided in your 'My eBay' section of eBay. Express delivery options are available for faster delivery and you can view these options are at the top of this page on the "Postage and Payments" tab.
For our Australian customers we also offer Direct Deposit via Commonwealth Bank, and our bank details will be provided to you upon checkout.
Console Orders: Allow up to 15 business days during busy periods unless otherwise notified.
All Other Orders: Have a handling time of 2 business days.
At Retrofix, we pride ourselves on quality workmanship and design. We believe that updating and modifying vintage consoles should never be about slap mounted installations, but that the focus should be about the best fit within the design standards of the consoles themselves, and accepting no less than the best possible outcome. Products should be made to last. Established in 2010; With years of experience specializing in vintage console modifications and repairs, we have seen first hand that this can only be achieved by using the appropriate quality tools, experienced workmanship and the highest quality genuine components. All our products come with a 30 day money back guarantee. Quality of design doesn’t always need to be complex; sometimes the simplest solution can be the best when coupled with experienced workmanship, precision and continuous development. All of our Retrofix modified consoles are custom made to order. This is so that you, as a customer, not only get a product that's fresh from our stringent testing process but also get a personalized product that you have had involvement in customizing. We are always striving to add features and new custom options to select for our product range. We also not only modify the products we sell but also fully refurbish them. When purchasing a Retrofix console, game or accessory you can be assured that every individual removable part; whether it be buttons, casings, seals or circuit boards, have all been stripped, cleaned and polished with a specific ABS plastic protectant by our dedicated restoration technician and will only ever be up to the Retrofix Standard. Finally, at Retrofix we believe that follow-up support is not something you should fight for. We are a local Australian, family owned & operated business with no separate departments for you to get lost in. If you have any questions, concerns or require any further information whether it be prior or post purchase, just contact us and we’ll be more than happy to help out!
We want you to be 100% happy with your purchase and offer a 30 day warranty on all items If you change your mind, or the purchase is not suitable, you may notify us to cancel the sale within 30 days after the day of recieving item(s) and you have a duty to take reasonable care of the item(s) until we receive the item(s) back, return posted in the same manner in which item(s) were received. Return postage costs will be at your expense unless the item is found to be faulty.
As soon as you pay, eBay & PayPal will email you to let you know payment has been received. As soon as we've shipped your order, eBay will let you know by email it has been despatched. You can check the status of your order, check tracking ID (if applicable) and view your ETA in your 'My eBay' section of eBay. Any Questions? Please check this listing page carefully as the answer is usually there. If not, let us know and we'll get back to you as soon as we can within 3 working days.