Please read postal terms below.

Estimated postal time is 1-6 working days (within Australia, regardless of you being in Sydney, Melbourne, Hobart, etc.) after the item has been posted. If you require the item sooner, please request an express post invoice if you would like the item sooner. All standard post items are sent Via Parcel Post + Tracking if you want the item to be registered with a signature on delivery please request and please note there will be an additional charge to your invoice. Some items will be sent via regular post but will have a tracking no. All items are posted within the set time, being within 48-72 hours of receiving payment, but in most cases the following day after payment has cleared (if payment is delayed, that is fine, but please keep in mind it will also delay the postage time, unless you notify us of your actions once payment has been cleared). On occasion the post may take longer than estimated, due to holdups within Australia post, which we as a seller cannot be responsible for. As stated, if you require the item sooner, please request an express post invoice. If you want to pick the item up send a request to see if this is available we as we don’t normally allow pickup. Any issues are dealt with in a timely manner, but this also requires communication from you as a buyer. We cannot resolve any issues if we know nothing of the problem. Please be aware that once the buyer has paid for the item it belongs to them & as the item has been posted it is the buyer’s responsibility to keep track of their item. We will provide a tracking number upon request. If you have not received your item within the estimated time, please contact us & we will be happy to assist. If the contact is made well after the estimated time & the item has not been received, the longer the time gap, the longer the process is to locate the item. if the buyer has changed delivery address & not updated to the new address or has not made contact with us to notify of any changes, we as a seller are not responsible for the whereabouts of the Item.

If an item needs to be returned where the seller is covering the return post cost. It is our responsibility to arrange/advise the buyer how the item is to be returned. The buyer does not dictate how or the cost of the return of the item. All return costs will be handled via Paypal if the transaction was originally done that way. For example; the buyer is returning an item. The same service that the item was delivered is how it will be returned, an Australia Post bag may be sent to the buyer with a return address for you to put the item in & return it to your LPO. If the buyer does not do so, the cost of the return post will be claimed back through Paypal. If the buyer chooses on their own accord to return the item via Cash on delivery (COD), we as a seller will reject the item as we did not approve for you as a buyer to do so & you will receive the item back.