McLaggan Picturemaps Mug Kings and Queens of England with Dates Educational Bone China Cup

We offer four delivery options with Royal Mail to all UK addresses:

We aim to dispatch orders within 1-2 working days.

If you're also purchasing our Mug Personalisation Service (see details below), please bear in mind that we'll need an extra 1-3 working days to get your order ready for dispatch.

Our Economy Tracked, Standard Tracked and Express Tracked options provide full tracking, notifications and in-flight delivery options from Royal Mail.

Please bear in mind that our delivery times are not guaranteed, so please try to order in advance of the day required and choose our Standard Tracked or Express Tracked options if you need your order more quickly.

We also ship outside of the UK - the cost is based on the delivery country. If you would like to order more than one item, please add all items to your basket and then request a total from us via the basket page which will enable us to provide the correct delivery cost.

Delivery times vary but generally take 3-5 working days from the day of dispatch to addresses in the EU and 6-7 working days from the day of dispatch to the rest of the world. Please note that duties and local taxes are not included in the checkout price and may be applied by customs in the destination country.

We're pleased to be able to offer free returns so if you need to return an item for any reason, please open an eBay Returns Request which will automatically create a pre-paid returns label for you. Then simply post it back to us and we'll refund your order as soon as it arrives with us.

If your item is faulty or damaged in any way, please let us know via eBay Messages (including pictures if you can). We don't usually need damaged or faulty items posting back but we'll let you know if we do.

All our ceramic and enamel products are posted in recyclable cardboard boxes and protected using recycled tissue paper, paper wrap and biodegradable and compostable loose-fill made from potato starch from an annually renewable source. Our tea towels, kitchen textiles and coasters are wrapped in recycled tissue paper and posted in recyclable paper packets. Most of our boxes and packets are self-adhesive but if we need to tape a parcel, we use recyclable paper tape. Our postage labels are also recyclable.

Our packing slips don't contain any pricing information just in case your order is being sent directly to your gift recipient. If you'd like to include a gift message on the packing slip, please feel free to send us a message once you've placed your order or leave a note at the checkout.

Ceramics

• To keep your ceramic item in the best condition, it's always a good idea to rinse shortly after use to help prevent staining, particularly from tea and coffee.
• Washing by hand is the gentlest way to treat chinaware but items marked as dishwasher safe can be washed in the dishwasher. High temperatures and harsh detergents will cause the design to fade over time.
• Tannins in tea and limescale in water can lead to staining over time. Any stains that do appear can be easily removed by soaking in mild detergent or cleaning with bicarbonate of soda and warm water.

Candles

• Always use in an upright position on a heat-safe surface at least 10cm away from any other candle and out of any draughts.
• Trim wick to 5mm before lighting with every use.
• Snuff out instead of blowing out flames and keep the wax pool clear of debris to prevent flaring.
• Never leave unattended and burn out of reach of children and pets and away from anything that could catch fire.
• Can cause mild skin and eye irritation or allergic skin reactions if wax comes into contact with skin or eyes. Carefully rinse eyes with water and wash skin with soap and water if contact occurs. Seek medical advice if irritation continues.
• Always refer to the information on the product label before use.