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We only accept returns on unopened (if sealed), unused, untested items in their original packaging (if provided). Please make sure you are ordering the right size, shade, color, etc. prior to buying. Colors can look very different on different monitors. If you have any questions please contact us before you buy the product. Please understand that most of the items we sell lose their entire value when they are used or tested and cannot be sold anymore. If a return is approved we will deduct the actual shipping cost from the refund.