About Old World Archery:

Being traditional archery and outdoor enthusiasts ourselves, just like our customers, we have a lot of fun being able to make a living from what we love! And although we do have a lot of fun at Old World, we also know that there are a LOT of choices when shopping online for archery and outdoor gear nowadays. For that reason, we take very seriously the value of our loyal customers and their patronage above everything else. We like to treat our customers like family, because we are. To show our appreciation, we try to provide the best service and experience possible when ordering from us online, such as:

• Same day shipping when ordering before 12:00 PM EST
• Free Shipping to the Continental United States for almost all products we stock
• 14 day no questions asked return policy on all products
• And being traditional archers and outdoors men ourselves, we are always happy to answer any questions you may have and provide expert guidance and support for any newbie or veteran alike with customer service responses within 24 hours.

Trad is our passion, and we take aim at making sure you are 100% SATISFIED when shopping with Old World!

Shipping:

All orders ship typically within 24 hours Mon- Fri. Order placed before 12:00 PM EST Mon - Fri will typically ship same day. For orders within the US under 15 ounces, the order will ship USPS First Class Mail. All other orders within the US (including all bows) will ship either USPS Priority Mail 2 - 3 day delivery, or UPS ground 1 to 5 day delivery, depending on the weight and size of the individual order. (For example, most takedown bows will ship USPS Priority Mail 2 - 3 day delivery, and most one piece bows/compound bows/crossbows will ship UPS 1 to 5 day delivery.) If you would like to make an International Order from outside the US, please contact us first for a quote. The buyer is responsible for all customs and duties for all international orders. If you would like an order expedited or over-nighted, please contact us before ordering and in most situations we will be able to accommodate. All orders will include a tracking number, which will be uploaded typically by 10:00PM EST of the shipping day.

Old World Archery offers a 14 day money back guarantee on all purchases. Items may be returned for any reason within this window. Items must be returned within 14 days from the date of delivery, in their original condition, with all accessories and paper work included. If you would like to return an item, you must contact us first either through ebay, email, or by phone so that we can authorize and set up a return for you. Most returns will require a return authorization number. With regards to general returns, the customer is always responsible for return shipping costs. Tracking must be included with all returns. Any items that are damaged or show signs of excessive wear may be refused. All crossbows must be returned in theiroriginal, unused condition with the original packaging and original tags, in resalable condition (applies to return or exchange). Some items such as recurves/longbows and crossbows may be subject to a 15% restocking fee.

If you have a problem with your order:

We strive to always deliver the best possible service to our customers, and always take the extra effort to insure that all of our customers have the best possible experience when doing business with us. However, we would be lying if we said we don't make mistakes. In the event that:

- You receive the wrong item

- An item is damaged upon arrival

...,We ask that you please contact us immediately or as soon as possible, and we will get a return/replacement set up as soon as you let us know. In both cases where a customer receives the wrong item, or an item is damaged upon arrival, Old World Archery will pay return shipping costs.

If you have any other question or concerns with your order, please let us know as soon as possible so that we can take care of it! Thank you for your business!