Whatever you see in pictures is what you will receive !

ALL ITEMS WITHOUT ORIGINAL BOX (or open box) MAY HAVE SOME SIGNS OF WEAR.

OPEN BOX DOES NOT mean that the item is used unless we state it. Sometimes we open boxes even if they’re brand new and sealed to test them & take pictures of serial numbers !

 

We do shipping next day after purchase day Monday to Friday. Purchase made it on Friday will be shipped on following Monday

Shipping

• Shipping only to the 48 lower states.
• No shipping to Puerto Rico ,Africa, Asia, central America, Europe, Caribbean, middle east, north America, southeast Asia, south America, Alaska, Hawái, Military Addresses, P.O. Boxes or APOs.
• No local pickup.
• Free shipping
• We use standard shipping which is 2-9 business days. Our handling time is 1 day.

Please note delivery service may vary between USPS and FedEx, depending on your location.

Feedback

We are a small, family operated business that sells customer returns/overstock and we treat our customers the way we want to be treated.

We take your satisfaction very seriously and we will do everything we can to make sure you have a pleasant experience shopping with us.

Feedback is very important to us as it reflects the service we want to provide our customers.

We strive to deliver 5-star customer service at every single order.

However problems do happen :

• Extremely rarely orders get mixed up.
• Products may be sold out, or on back order
• Goods may get damaged during transportation.
• Couriers get delayed in traffic.

If you have any questions or concerns regarding your transaction please contact us before leaving neutral or negative feedback.

We will work with you to resolve any problem you might have.

☆☆Thank you for shopping ☆☆☆ Mermaid Mix Shopp ☆☆☆