All products are derived from smoke free/pet free locations. All items are sold "as-is", however, if you are unsatisfied with your item for any reason at all we will not hesitate to provide a refund. If your dissatisfaction is based on our error. Please contact us prior to leaving any neutral or negative feedback and please allow us the opportunity to correct any issues you have with our product. We look forward to doing great business with you and thank you for your time. FOLLOW US ON EBAY!
We are not responsible for replacing mis-delivered or lost shipments if the USPS *Delivery Confirmation for your package shows your item as "delivered". 
Please contact your local post office for assistance.
*We do accept returns, but items MUST be returned in original condition, including with tags attached, clean, excellent condition, etc.
*Buyer must pay for return shipping if return is not based on an error in the listing, or if the item doesn't fit. Original shipping charges and restocking fees are non-refundable.