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Didn't receive the reply in time? Our working time is Monday to Friday GMT AM8:30-PM5:30, we will reply your mail as soon as possible during working hours.
Didn't receive goods over three month? Under normal circumstances, the transport time of the United States is 7-14 days, and about 25 days for Europe,30-35 days for Australia , 50-60 days for South America time. We hope you can understand the international transit,there are many uncertain factors beyond our control, such as bad weather,detained by the Customs and so on,we will try to help you solve all your problems. Product damage and warranty policy? Normal mechanical products are warrantee such as dental handpiece,ultraasonic scaler,curing light and some other product warranty period is 3-6 months. How can solve the problem in your 100% happy way? Any problem please emails me on time. no matter any problems I will help you in the communication with you to find a best solution. |