For the return of items arriving damaged or if the item is having fitment issues :
1. If the item is not fitting correctly, damaged or not the quality you were expecting, please provide us with pictures (overview and close up) of the issue.
2. Please send us a message through eBay or call us at 07507404403 during business hours.
3. If we decide there is a fitment, quality or damage issue, we will provide you with a return RMA to return the item for a refund.
Overall, if you have a problem:
* Please Contact Us Through eBay Or Call Us At 07507404403
* Please DO NOT Open A Case Or Leave Us Bad Feedback.
Here at Spin Monsters, we work very hard to ensure every customer is happy with their order. Customer satisfaction is something that we take very seriously and would never compromise under any circumstances. Please give us the chance to make an issue correct for you. Bad feedback and claims hurt our company, so we ask you please come to us before taking either of these steps. Most issues are due to using an incorrect body shop (like an Accident Repair centre) to install aftermarket parts. Please keep in mind you are changing the look of your car, so issues can arise and a body shop needs to know how to handle these. Accident Repair centres or Local MOT garage, usually only do OEM and insurance work and may not be able to fit the part as it should be.
Please take your car to an experienced Aftermarket Body Shop. If you do not have an aftermarket body shop, please contact us and we will be glad to find one for you if we can!