• We accept PayPal, Google Pay, VISA, Master Card, Amex. Credit card payment can also be made via PayPal

• E-check payment will be held until the payment is cleared. Item can only be shipped out when all payment is cleared.
• Please make sure your eBay address is correct before you pay.
• All the unpaid case will automatically opened after 4 days because the ebay final value charge of the transaction.

• United States: 3-6 business days 
• Australia: 3-8 business days 
• Your item will be sent via Australia Post or courier (Fastway/TOLL) depending on its size and weight.
• It normally takes 2-6 days for delivery. Orders on Friday may be processed on following Monday.
• Please allow 6 to 12 business days for product to arrive depending on your location State as follow:(NT Other / Darwin City/Subs  /Perth Metro /SA Country / Tasmania/ Tasmania Remote /WA Country/ WA Country Far )
• United Kingdom,Spain, France, Germany: 3-7 business days
• Other countries: no more than 12 business days 
• Package will be sent out within 24 hours after the pament is cleared.
• Pick-up is unsupported servise.
• We will not be responsible for any delivery failure due to unclear address.
• Delivery is not available on weekends, public holidays or after business hours.

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Note: 

Before placing order, please be reminded that the following zip codes are within the remote areas,and additional AU$80 shall be charged by the logistic agency per-package.Our serviceexecutive shall contact you shortly after you place order(s)if you are in the listed remote areas.Thank you very much for your kind understanding.

W.A: 6215-6699,6700-6797,6798-6799

N.T: 0822-0832, 0852, 0854-0859, 0862-0869, 0872-0886

Aust Antarctic Territory:7151

• We will accept returns or refund or exchange if they are unused and unmarked within 60 days.
• If you received wrong of defective products, please take photos and contact us to confirm.
• We must protect your interest as promsied. Remember to contact us via eBay message firstly. Don't open the return request.

• Office Opening Times: Monday to Friday-9:00AM-19:00PM .. 
• We do our best to respond within 12-24 hours. If no response within 24 hours, please check the spam in your mail box.
• Ask us about bulk discounts if you want to buy 3 or more.
• Our store is good ebay seller and we are renowned auto suppliers seller in China who had earned the highest feedback on high quality we have factory in HongKong.
• Our Company is a Branch company that of a manufacturer which producing of the LED and HID products,we move and in charge our main business in E-commerce on eBay,Aaiwa engages in lighting equipment and accessories for the car and vehicle.

• We apprecaite your business and strived to improve our customer service and our commitment to quality.
• We will leave a postive feedback immediately after payment is received.
• We appreciate a positive feedback as much as you do. Please do NOT leave negative or neutral feedback .
• If for some reason there is any issue with the purchase, please contact us prior to leaving feedback, and we will be glad to work with you to have it resolved.