- Power on your laptop and wait for the password screen
- Enter the wrong password three times
- You will see a screen with KEY hit number (XXXXXXXX) (check photo attached)
Send us your KEY that you want to unlock
or upload a photo with unlock key hit number appears and we will send you the password
- Restart notebook
- You will see a password prompt,
- After you receive the password In Laptop: enter a calculated password, then push Enter key.
Your laptop was unlocked