In-Stock Merchandise: Is usually processed and shipped within 1-2 business days if you choose Standard shipping. Orders placed with Expedited or Express shipping before 1pm PST will be shipped same day unless the item is being fulfilled at a partner facility.  Potential Delay of 4-5 Business Days to Process Orders with current conditions.

HAWAII/ALASKA AND U.S. PROTECTORATE (Items going to these locations may have additional postage or require up to 7-14 business days to be delivered.) MILITARY/AIR FORCE BASE (Items going to these locations may have additional postage or require up to 7-14 business days to be delivered.

If a return request is made for any other reason within 30 days of the original date of purchase, (i.e., buyer's remorse, no longer needed/wanted, accidental orders, etc.), then the customer is responsible for the return shipping fees to send the item back to us.

Returns for Replacements: Replacements will be provided for any defective product within the specified warranty period for that product. Replacements will be the only recourse for defective product returns after 30 days from the delivery date have passed. Replacements will be for the exact same item during its warranty period. Product substitutions are not allowed. Return shipping for replacements are client responsibility. We will bear the costs of replacement item shipment.

All returns, whether for refund or replacement, require a Return Merchandise Authorization (RMA). Products that are returned without prior RMA and the RMA# clearly printed on the address label will be refused and sent back to the sender. Please follow the directions provided with the RMA to prevent delays in processing your return.

This limited warranty covers any defects in material or workmanship under normal use during the 10 Year Warranty Period. During the Warranty Period, Mount-It! will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use or maintenance. If a defect exists, and Mount-It! is obligated under this warranty, Mount-It! will either (1) repair the product at no charge using new or refurbished parts or (2) exchange the product with a product that is new or that has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original product.

The Warranty Period for Mount-It! products purchased from Mount-It! extends 10 years from the date of purchase. A replacement Mount-It!  product or part assumes the remaining warranty of the original Mount-It! or 10 years from the date of replacement or repair, whichever is longer.

This Limited Warranty does not cover products under these conditions:

1. Conditions, malfunctions or damage not resulting from defects in material or workmanship
2. Improperly operated devices (eg. Assembled incorrectly, mishandling, over loading, etc.)
3. No proof of purchase
4. Items that are unidentifiable by serial number or otherwise
5. Purchases from unauthorized sellers
6. Non quality related issues (after 30 days after purchase)
7. Free products
8. Lost or Stolen Products