Thank you for viewing this item. You will note, this item is listed with a portion of the proceeds to benefit charity. Please know that your purchase is going to support a great cause and we appreciate your purchase of this item. Please do not ask us for free shipping on this item. We typically ship USPS first class or priority mail. If needed we are happy to explore other shipping options to get you the lowest price available for shipping. If the item is marked with a best offer, we will gladly accept any reasonable offer.
If an item arrives damaged, we will issue a full refund, including shipping. We take great care when packaging items. We strive for exceptional customer service and your positive feedback is greatly appreciated. We leave positive feedback for all positive feedback we receive. If you cannot leave positive feedback, please contact us to discuss your situation so that we may come to a reasonable understanding.
All items are shipped within one business day M-F. We do not ship on weekends or national holidays. We will combine shipping whenever practical. If you purchase more than one item during checkout, we will adjust the shipping price on your invoice if possible. Some items are too large to combine shipping.
If for any reason you are not happy with your purchase, you may return it for a refund, within 30 days. Please note that we do not refund for shipping or return shipping unless there was an erroneous error in the listing. If an item is new, it must be returned in the exact condition as listed (with tags, etc) for a refund. Each item is described as honestly and completely as possible. Pre owned items should not be expected to arrive in NEW condition - some degree of wear should be expected. Please view all images provided to aid in your opinion of condition. If additional photos are needed, or if you need further info on a listing, please email us.
Please do not rely on the listed size for your correct fit. Designers often use different measurements depending on the overall look they desire, and pre-worn items may have been altered or slightly shrunk. The best way to ensure your correct fit is to compare the measurements listed to an item that fits you well.
How we measure (all measurements are taken laying flat):
Shirts, Jackets, Dresses
- Chest size is measured from armpit to armpit
- Arm length is measured from the top seam on the shoulder to the bottom
- Shoulders are measured from seam to seam
- Length is measured from top of the shoulder to bottom, unless strapless then length is measured from top of bust to bottom
Pants
- Waist is measured across the top of the pants from end to end
- Inseam is measured from crotch to bottom
- Rise is measured from top of pants to crotch
Shoes
- Heel height is measured from bottom of shoe to the top of the heel, where the heel meets the bottom of the insole
Skirts:
- Length is measured from the waist to the bottom at the center
Purses
- Length is the measured across the front of the bag at the bottom
- Height is measured from the top of the bag to the bottom
- Width is measured from back to front
- Handle length is measured from center of the strap to the bottom, as it would hang on a shoulder
- Depth is measured at the bottom from back to front
All of our items are securely stored in a smoke free, mold free environment. However, we purchase items from a variety of sources so it is virtually impossible to know if an item was stored in another type of environment prior to our acquisition. If there are odors or any other defects, it will be noted in the description.
