Our customers love and reorder our Personalised Height Charts as they are:
♥ a thoughtful gift idea that is personalised for each individual child that can be kept as a keepsake
♥ printed on the high-quality durable material - our banners aren't printed on paper but printed on a high-quality fabric and can be washed, ironed, written on, folded etc.
♥ printed with child-safe ink which means it can be used at kids parties
-1200mm x 240mm ,Weight: 150gsm
- Material: flag canvas fabric. Waterproof, gentle washable and iron safe.
- Durability: lasts 15 years of indoor use. Also suitable for outdoor use.
- Ink: we use ink with low chemical emissions which makes our product child-friendly and suitable for indoor use. Our use of 3M MCS Warranty Component for HP Latex Ink means our product meets UL Greenguard Gold Certified product standards. For more information visit the greenguard.org website.
Processing Your Order
You will be able to change the 'text' and the 'image'of the design after you have put through your order. Do this by providing us with the 'text' and the 'images' you'd like to replace or add to the banner
2. To send us an image(s), please use the eBay messaging system. Use the 'attach photo' next to the 'sent button' to send us the photo. If you're having difficulty with eBay's system, try testing the file by sending it to a friend. Most of the time, it could be an issue with the file itself
3. If you have any additional comments or small changes you'd like to request, please feel free to let us know. Otherwise, we will assume you're happy with the original design.
4. Help us process your order as quickly as possible - please provide all instructions at the time of the order,
Please attach follow sentence to confirm your image copyright (I own the copyright to this image and instruct you to print on this products) when you going to insert copyright image.
FAQ - Frequently Asked Questions
Can I change the words of the chart to etc?
Yes! I am more than happy to change the text and the text colour for you. Bear in mind, of course, that if you wish to have a long sentence added the words will naturally be a lot smaller
Can I change the background color?
No. Background color is fixed. But you can change foregrounds art clip and TEXTs color.
How do I give details?
Just leave the details as a note when you check out or leave us another message
Can I add my own image?
Yes! The higher quality the better. Either JPEG or PNG is fine, let us know if you have another format Simply attach your image to your message!
What is "Customised with a proof image?
This means we send a preview image of you item for confirmation before we print. This lets you see where you are happy with things like font, spelling, etc
What if I had my own design?
FANTASTIC! Please contact us if you have your own artwork (PDF or TIFF) and we will help you as best we can :)
Payment:
Paypal is preferred.
How to Put The Height Chart or banner Up
Most of our customers typically use things like doubled sided tape and blue tackle also suggest pins or installing using thumbtacks or a hole punch.
How To Remove Creases
In some cases, due to our desire for value for money postage. These creases can be removed by ironing. Do not iron directly on the printing side and do not have the temperature higher than 110 degrees Celsius.
Alternatively, the chart can also be rinsed out and hung to dry.
Cost for Extra service:
Additional review cycles ($8.00 additional fee for additional review cycles if required) - if additional review cycles are required, extra charges may apply and will be discussed with the customer . (each review cycle is limited to two changes, Only one FREE review cycle comes with Cutomised With Proof Image option )
We keep our right to cancel the order for the following reason:
No reply our email message after 5 days. No Copyright usage confirmation reply after 5 days.
We appreciate your support.
Please do not leave negative reviews based on the shipping and postage process (including missing orders). Australia Post handles the entire shipping and postage process on our behalf.
If you have any questions, please contact us first.
Shipping and Pick Up
We Use Australia regular postage for our standard postage Free Service. If there is a time pressure, Please add express post service to your order or use our express postage service (including tracking).
Free Postage: Terms and Conditions
We only use Australia Post to deliver our products. The official Australia Post website states that the standard delivery time is up to 2- 6 working days. We process and dispatch the products the day after we receive the order. Please factor this time into the overall postage time. Please also refer to the Australia Post website for timing based on your location.
This Free Postage service is still very reliable (over 99.5 %)
Most of our customers have received their items with no problems and on time.
Please contact us should your order not arrive within 5-6 working please note, there is no tracking available for the free postage service. This means missing orders are difficult to trace. We can offer a resend order for $10 per item. This will cover part of our handling fees ( One offer per customer). If you require delivery quickly we strongly recommend purchasing the EXPRESS postage service or PICK UP the products at our store.
Guarantee / Returns
We do take returns of customized items
We are happy to re-send item at our cost, however, we must wait a period of 21 days in order for the parcel to be deemed lost for deliveries within Australia and 31 days for international deliveries.
We will also offer refunds for goods damaged upon delivery. Please provide images