All orders dispatched by 2pm on a weekday**. Please allow up to two to three working days for delivery, excluding any public bank holidays and post office holidays. Although we make every effort to dispatch all orders in a quick and timely fashion royal mail delays may occur. Please contact us if you have not received this item no later then five - seven working days after posting and we will do our best to chase this up for you and if lost by royal mail we will provide a replacement or refund.. thanks