Please allow 3-15 business days (excluding weekends and public holidays) from your order confirmation and payment processing until the delivery of your product.

We dispatch all our products from our warehouse. Pick up option is not available. Our warehouse is not accessible to the customers.

We only deliver to Metro areas. Rural properties, farms and remote / hard to access areas are classed as non Metro.

We accept all major credit cards through Paypal.

Domestic returns accepted within 30 days.

Please contact us before returning any items.

The buyer is responsible for return postage costs.

Postage fees and restocking fees of 15% will be deducted from the original cost of the sold products.

You must return products in their original packaging and in the same new condition as when you received them. Please follow our item condition policy for returns, in order to receive a full refund.

Please contact us within 3 days if you changed your mind or the product arrives damaged or faulty.

Refunds by law: In Australia, consumers have a legal right to obtain a refund from a business if the goods purchased are faulty, not fit for purpose or don't match the seller's description.

Please Contact Us through eBay and we will get back to you as soon as we can.