I always reuse / recycle every piece of packing that enters my house if possible, so your item may be sent in recycled packaging. Please also recycle whenever you can!
If your parcel is less than 2kg in weight, it will be sent by Royal Mail and if it is over 2kg it will be sent by MyHermes.
Therefore if you have a 13-digit numeric tracking number, your order has been sent using MyHermes and if you have an 11-digit alpha-numeric tracking number then your order has been sent via Royal Mail.
If you would like faster delivery, you can choose either Royal Mail 1st Class Recorded Delivery, or Express Royal Mail Special Delivery which guarantees delivery 1 day after dispatch. Please select one of the options for faster delivery at checkout :-)
I always dispatch the next day (where possible).
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Returns NOT accepted. Please check the content of your basket prior to purchasing to be sure that you are happy with your purchase.