Visit our - store for 100's of lanterns to choose from
sold brand new
30 day warranty against defects
Normal Delivery time is 6 to 8 days
available for US purchase only, no PR please.
*** please only contact us through - messages so we may be monitored by - for quality customer service ***
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*** NO local pickup - because - required tracking numbers as proof of delivery ****
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If
you change your mind about your purchase, please let us know. we are
happy to cancel you order at any time before it is shipped. There is no
obligation to pay if you purchased by mistake or changed your mind.
***Please
note our Returns policy - must be return new and unused, - we must be
notified of any damage or defects within 7 days of receipt. our return
policy is limited to 14 days after receipt, items kept past 14 days may
not be returned for a refund. 30 day warranty is for exchange for same
item only.
** what to do if your item arrives damaged or is
defective ** - please contact us via - messages and Send us a picture of
the damage or defect and we will ship you a replacement. If we do need
the item returned, we will send you a prepaid return label so it will
not cost you anything to get the item you paid for. - Please give us a
chance to make it right before opening a dispute on -
We sincerely appreciate any opportunity we have to fix a problem before a dispute is opened
If
anything does not arrive safely, or you are not pleased with your
purchase, please let us know via - message system. We value all of our
customers and do what we can to make sure that every purchase is a
positive experience.
we do not cover additional charges if you
have moved and you are charged additional postage for forwarding your
package (carriers are now charging to forward packages under certain
circumstances - we would be happy to ship it directly to your new
address at no extra cost)
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