Payment Methods: We accept payments by PayPal. VAT invoices are sent as the packaging label.

Dispatch Time: All items that are in stock will be sent out the same day upon funds being paid and cleared before 14:00 on any business day. Any items purchased after 14:00 will be sent the next business day.

Dispatch Method: We use Royal Mail 2nd class as our standard delivery, or Royal Mail 1st Class signed for and UK Mail 24 hour service if you require items more quickly. Should you not be in at the time of delivery, you will be carded and it will be up to you to arrange re-delivery.

Delivery Charges: The prices quoted are for mainland UK.

Combined Shipping: We are happy to combine shipping on most items. Please request an invoice after purchase. This must be done before you complete your PayPal checkout process.

Returns: Items can be returned up to 14 days after purchase. They should be returned in the original packaging, together with a copy of the invoice/delivery note, and must state a valid reason for the return.

Surcharge: Certain areas may be subject to a courier surcharge including (but not limited to)

Highlands, Grampians, Ireland, Northern Ireland, Channel Islands & Postcodes AB, IV, BT, PA, KW, PH, HS, ZE, KA, HS, IM, GY, GE, JE, PO

There will be a surcharge mostly for heavy courier items which will not go with Royal Mail, So please enquire if you would like to make sure of your postage costs before any purchase. 

Contact details: Please look at our business information for all details regarding NB Electrical Ltd.