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About Us
Welcome to KG Group eBay store.
KG Group brings you the latest and greatest products, at competitive prices. We specialise in mobile accessories, from Lifeproof to Otterbox - with a wide array of accessories to suit your needs. We carry a large range of household appliances - stocking Dimplex, Philips Saeco, Morphy Richards, Vidal Sassoon, Heller and more. We offer a range of small kitchen appliances, personal grooming, heating and cooling, etc. Our home entertainment ranges from the latest in sounds bars to Blu Ray players - stocking predominantly Philips, Pioneer and Laser to make sure you are up-to-date.
We deal directly with our local Australian suppliers, then sell directly to you to ensure competitive pricing. We pride ourselves on providing fast and reliable customer service, making you feel confident with buying online.
We are a 100% Australian owned and operated business located in Moorabbin, Melbourne and we are available to answer your questions via email or phone if you prefer.
Security is paramount at KG Group. Every online transaction is handled with confidentiality, with the option of paying via PayPal or credit card facilities (Via PayPal check out in eBay).
Another reason to shop at KG Group: we have been in eBay since 2007, with an average of 99.8% positive feedback. We take pride in our fast and easy going service approach, and on average we dispatch 98% of orders the next business day. We also work closely with Australia Post to ensure your parcel arrives on time.
We also offer:
- Parcel tracking via our delivery partners.
- Complete shipping insurance to ensure you are protected throughout the delivery process
- Full replacement or refund of your order in the unlikely event that your parcel is lost during transit
- For more then 99.9% of our items
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Delivery
How we deliver:
Orders under 21kg we use the services of Australia post eParcel.
eParcel is Australia Post's internet enabled fright system. The delivery status of package can be checked via the internet at Australia post website by the tracking details you will be emailed after dispatch (make sure to check your spam/junk box if email not received).
Orders over 21KG are distributed using 3rd party couriers companies like Toll etc...All our orders are fully insured, registered and trackable( unless stated differently in the listing shipping service).
Pickups:
Sadly we don't allow pick up from eBay purchases.
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Payment
Payment methods accepted:
- Visa, Mastercard, American express
- Paypal
- AfterPay
- Zip
- Google & Apple Pay
Sorry, we do not accept any cheque at all.