About Us

JA Diamonds is a online jewelry retail store that offers a huge selection of wedding bands, engagement rings, promise rings, necklaces, earrings, bracelets, religious and loose diamonds. We know that offering fine jewelry at a great price is only part of the story. Our website offers an education page where you can learn more about jewelry.
At JA Diamonds, we proudly stand behind every item we offer and we deliver unparalleled back end customer service and assistance. And with our 100% satisfaction guarantee, you can buy with confidence knowing that all of our quality items are real and authenticated. We take our customers satisfaction very serious and will be more than happy to answer any questions that you may have. Whether by phone or email, we remain committed to providing our customers with the stellar service and satisfaction they deserve. We will be continuously adding more items to the website so please visit us regularly. 

Payment

At the moment JA Diamonds accepts Paypal payments. It is free, and only takes a few minutes to do. This policy is for your protection and almost eliminates the chance of credit card fraud.
If you have any questions about making payment for any item don't hesitate to contact us. 

All items are shipped after payments are cleared. However, if your order is a special order or requires resizing, it may take up to week to have it ready.
All orders within the United States are shipped free. Please receive up to 4-6 business days to receive you item after we ship it.
USPS tracking numbers can take up to 24 to 48 hours to be updated so please remain patient if your tracking number does not show any changes. However, if you have any concerns regarding your shipment please don't hesitate to contact us.
International buyers, please remember that we are not responsible for any customs or duty fees imposed by the buyer's country. 

Returns

At JA Diamonds your complete satisfaction is important to us. If you're not 100% satisfied with your jewelry purchase, you may exchange or return the merchandise for a full refund.
You must return items in new or unused condition. This means that there are no scratches, marks, blemishes, nor any other damage(s) on the item, and that it has not been sized or altered in any way.
Once merchandise is received a refund will be issued within 48 hours. Money is refunded the same way it was received. Refunds on purchases made with a credit card will only be credited to the same card. 

Contact us

You can reach any of our staff by sending us a message through eBay. We will be very happy to assist you!

HOURS OF OPERATION
Monday - Saturday: 9am to 6pm CST
Sunday: Closed