Ø If you have any questions please contact us
Ø We offer Reduced Postage rates on multiple purchases of some items.
Ø If buying multiple items please hold off on payment and we will send you a new invoice with the reduced postage cost.
Ø We accept all major credit and debit cards as well as PayPal.
Payment
We accept Paypal & Credit/Debit card payments. If payment is not received within 2 days a unpaid item dispute will be raised.
Carriage costs
Prices shown are for mainland UK. We can combine carriage charges for most items subject to weight and dimensional restrictions. Please wait for a combined invoice to be sent before making payment. There are higher charges for deliveries to Scottish Highlands, Channel Islands, Isle of Man, Shetland Islands etc, Ireland and International destinations. Please Message via ebay for carriage cost before purchasing.
International buyers please note the following: -
Import duties, taxes and charges are not included in the item price or P&P charges. These charges are the buyer’s responsibility.
Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying.
These charges are normally collected by the delivering freight (courier) company or when you pick the item up – do not confuse them for additional P&P charges.
We do not mark merchandise values below value or mark items as 'gifts' - international government regulations prohibit such behaviour.
Delivery: -
We aim to ship goods as soon as possible, normally within 24hrs of purchase. If there are any problems with your purchase we will Message to let you know. Please ensure someone is available to accept delivery. Please provide a contact telephone number for the courier company in case there are problems during transit. Also ensure that you thoroughly check your item on delivery before you sign the delivery note - if in doubt of condition of packaging please sign note as damaged.
Returns: -
For new items, please enclose original invoice and follow one of the following procedures -:
Please message in the first instance to notify us of your intention to return goods
Returns of unwanted goods are accepted in new & unused condition for 30 days after receipt. You will be entitled to your choice of an exchange or a full refund. The customer must meet the cost of the returns postage for unwanted goods. We cannot accept responsibility for returned items lost in transit and so we recommend that you use recorded delivery or an otherwise insured method of return and obtain a proof of despatch from the carrier.
Faulty Goods: -
Returns of faulty goods are accepted item will be inspected on receipt and if fault is not due to misuse, you will be entitled to your choice of an exchange, repair or a full refund. We will refund the cost of the returns postage for defective goods (within reasonable limits) upon return delivery. Please note that the warranty given by Ourselves and the manufacturers of our products will only cover cost of the parts. Labour charges and other costs are not covered. We cannot accept responsibility for returned items lost in transit and so we recommend that you use recorded delivery or an otherwise insured method of return and obtain a proof of despatch from the carrier.
Exchange Procedure: -
If you are returning goods for an exchange we would normally have to wait for the goods to arrive with us and inspect them before we can send out the replacement. However we understand that sometimes an exchange must be made quickly and so we can send out a replacement immediately. We must take payment for the replacement but as soon as the returned item arrives we will give you a refund on that cost. .