SHIPPING
Products are shipped using Royal Mail 48 / My Hermes depending on value of purchase. Please note that eBay will give an estimated delivery date, however this is calculated from when we print the order please bare in mind that we cut all fabric to order and require at least one additional day to allow for cutting time.
international postage - may be sent flat to keep your postage costs low.
You may collect the item free of charge.
We do combine postage and will send revised invoices where necessary.
Any issues regarding combined postage fee’s please message us.
Please allow extra time over weekends and bank holidays for postal services
We do post every day
We do not try to make money on postage
However please remember that pay-pal charge commissions on postage for your payment to us, we also purchase packaging materials
PAYMENT
Payment We accept the following payment methods:
Paypal
Cheque
Please contact us if you have any questions.
Service We offer a good service and aim to please all out customers, however on the odd occasion something goes amiss then please give us the opportunity to rectify the matter.
Refunds
We do offer refunds if you are not happy with your purchase on none cut to order items.
All we ask is that you contact us first, and items must be returned within 7 working days
and that it is in the same condition you received it.
Note - These fabrics in this listing are cut to order.
A little about us We are a family run business and look to offer Fantastic Quality and Amazing Prices.
We don’t claim to be perfect
If we do make a mistake we would like the opportunity to fix it before you leave negative feedback. Contacting Us You can find us on Facebook, eBay & at our website just search prettiful-fabrics!
Please note, working hours are Monday to Friday 8am - 3pm, any messages or orders placed will be answered the next working day.
Thank you