POINT 1: PAYMENT / TERMS OF TRANSACTION
Only PAYPAL payments are accepted. (so no need to ask for another method of payment!).
If you commit to buy this item please ensure you pay for the item within 24 hours. A case will be opened if payment is not received in that timeframe.
POINT 2: SHIPPING
We ship within 36 hours of payment being received (consider that our post office is closed on Saturdays and Sundays). We ship our items so you get them safely.
USA
Under 1LB : USPS First class / Over 1LB USPS Priority Mail
POINT 3: SENDING US MESSAGES & FREQUENT “ANSWERS” TO QUESTIONS
A/ No need to message us and ask us to pack your item carefully. We will. That’s how we are in business and have over 10,000 positive feedbacks. Also, you do not need to tell us how to pack an item.
B/ Once we receive positive feedback, we leave positive feedback for you. We will not leave feedback before you do.
C/ If you message us and ask about the condition. We will refer you to look at the photos. Do not ask us if the train works. As mentioned above, we do not test trains.
D/ If you have a genuine inquiry we will respond as soon as possible, usually within a few hours.
E/ Please don’t message us and complain about late delivery. Message USPS. We get the package to them within 36 hours of your order (EXCEPT FOR SATURDAYS AND SUNDAYS, WHEN THE POST OFFICE IS CLOSED). We do our best. Mail can be slow, sometimes terribly slow, but complain to USPS, we do not drive their trucks. The tracking info will give you updated info.
F/ Tracking numbers are automatically uploaded once we drop off at the post office. So no need to ask us for the number. You will get the tracking info as soon as we get the item scanned at the post office.
POINT 4 : SCAMMERS
If USPS tracking says your item has been delivered to the address you have on file with ebay. They have! No ifs, no buts. They delivered. I believe USPS, so contact your post office. Not us. So no refund!!!
POINT 5 : RESOLVING AN ISSUE
Contact us to resolve any issues and we will do our best to ensure your satisfaction.
If there is a physical issue with the item you have received, I.e damage, we will need to see photos of both the outer package and also the model itself, so we can see the damage.
Look out for our other Trains & toys for sale right now, in our COLLECTIFUL store.