IMPORTANT: We will only activate the Bundle when you confirmed the delivery and the date you want to start from.
To make sure that your SIM is delivered and maximize the duration of Bundle allowance, you will receive a brand new blank SIM. NO data/minutes/texts on it.
You need to contact us once you received your SIM card and
provide us the ACTIVATION CODE printed on the SIM package, so we can activate the Bundle on it.
Please tell us the date you want to start from.
The Bundle will be activated within 1 day and expired at 23:59 the day before the corresponding day next month.
Bundle will not be rolled-over into the next month.
UK giffgaff Official Pay As You Go SIM Card with One-off Bundle.
What is included in the Bundle:
80GB UK Data + Unlimited Minutes & Texts for ONE Month.
5GB roaming in the EU AFTER uk usage or mixed of UK usage for up to 80GB in one month. See below
Read Before Purchase:
IMPORTANT: We will only activate the Bundle when you confirmed the delivery and the date you want to start from.
To make sure that your SIM is delivered and maximize the duration of Bundle allowance, you will receive a brand new blank SIM. NO data/minutes/texts on it.
You need to contact us once you received your SIM card and
provide us the ACTIVATION CODE printed on the SIM package, so we can activate the Bundle on it.
Please tell us the date you want to start from.
The Bundle will be activated within 1 day and expired at 23:59 the day before the corresponding day next month.
Bundle will not be rolled-over into the next month.
Please send us your activation code via eBay message.
The Bundle will be activated within 24hours or on the date you choose to start from (within 7 days of arrival).
Please remember that the examples above aren’t an exhaustive list of how you could be breaching our Fair Usage Policy. Other activities which we reasonably believe to be outside of legitimate consumer use may also be subject to the terms in this Fair Usage Policy.
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FAQ:
Q: I have received the SIM card, but there is no Bundle allowances on it.
A: To make sure that your SIM is delivered and maximize the duration of Bundle allowance, you will receive a brand new blank SIM card.
Please read the note above: We will only activate the Bundle when you confirmed the delivery and choose a date you want to start from.
Q: I don't receive the SIM card.
A: SIM card will be sent by RM 1st class delivery and pop through your letter box. It's an unnamed small letter without tracking number. If you have a shared mailbox, such as company address, please check with reception. If you don't receive it within 3 working days, we will send you a new one or refund you in full if you want to cancel the order.
Q: Is your SIM card brand new?
A: Yes, it's brand new, blank SIM.
Q: Can I use this SIM card on my phone?
A: The SIM card works on most unlocked phones, dongles and tablets. In order to receive a 4G signal, your device must be able to connect to 4G/LTE with the 800MHz(Band 20), 1800MHz(Band 3), 2100MHz(Band 66) and 2300MHz(Band 30) frequency. Most of the 4G phones are compatible with giffgaff's 4G.
Q: How fast is the internet speed?
A: Giffgaff is running on UK O2 network, one of the best mobile networks in the UK. It's 4G/LTE the FAST mobile internet. If you don't have 4G coverage in your area, your device will pick up 3G signal.
Q: Can I use this SIM card in other countries?
A: Yes, giffgaff SIM card works in most countries worldwide. When you are roaming abroad, your device will be connected to a local network provider instead of giffgaff. Bundle allowances can be used in most EU countries(Roam Like Home). Please see descriptions above.
Q: What about Guernsey, Isle of Man, Jersey or Switzerland?
A: From November 2017, visiting Guernsey, Isle of Man, Jersey or Switzerland will be charged at preferential rates: 15p/ min, 5p/ text and 20p / MB. However, receiving calls and texts is free. Please note: The preferential rates will be charged from credit and not Bundle allowances.
Q: I have a giffgaff paygo SIM card in hand, can you add the Bundle to my SIM?
A: Yes, but we can ONLY add the Bundle to a non-activated SIM. We need your Activation Code or SIM serial number.
Q: Where can I find my activation code or SIM serial number?
A: Activation code is printed on the SIM card package. If you lost your package you can still find the SIM serial number on the SIM card or simply just order a new one from us at no extra cost.
Q: Can I buy a new Bundle when it's used up?
A: This is Paygo SIM, you can always do it yourself (topup for a bundle). If you buy off us again, we will send you a new SIM card because we can only load the Bundle onto a new SIM.
Q: Can I cancel my order?
A: Yes, you can cancel your order before we activate your Bundle. Once Bundle is activated, we will not accept returns and no refund will be given.
*Free to giffgaff:
You need to top up at least once every 3 months to receive free giffgaff to giffgaff calls. if you don't, other UK rates will apply as above. The free giffgaff to giffgaff calls last for 60 minutes per call, so you need to hang up and re-dial if you want to keep talking, without being charged.
Use shortcodes to check your balance:
If you want to be able to verify your balance from your phone at any time, the best solution is to call the following free codes.
43430 Option 2 : Voice confirmation of your balance, goodybag balance and expiry date of your goodybag.
*100# : Remaining airtime credit balance
*100*1# : Expiry date for free giffgaff to giffgaff calls and texts
*100*5# : Remaining text balance (Remaining text balance applies only to the £6 goodybag which has 500 inclusive texts. Goodybags with unlimited texts will show 0 texts remaining.)
*100*7# : Remaining goodybag minutes balance
Please note: If you have a goodybag and you didn't buy any additional airtime credit, the airtime credit balance will appear as nil. This is normal as a goodybag isn't classified as balance.
To access adult content, you will need to prove that you're over 18, this can be done by submitting a Driving License or Passport to giffgaff.
For more details please refer to giffgaff.com