FAQ- some common questions about Alfa 7 dBi directional antenna kit: I pick up 6 signals with a 5 dBi omni-directional antenna I have but only 4 signals with this 7 dBi panel antenna- is something wrong with the panel antenna? -The panel antenna is a directional antenna that concentrates gain in the direction it is pointed. It does not pull in signals equally from all around, but should pull in better range and signal in the direction it is pointed. So you may see more signals overall with the omni, but the directional one will help you get the best signal to one in particular. Whether I use a 5 dBi omni antenna I already have or this directional one, I see 3 signals, and all of them have the same number of bars in Windows. How can this be? -antenna placement is very important. Wi-Fi signals bounce around and can be impacted by invisible interference (noise). Also note that when using a utility that reports signals as 4 or 5 bars, each bar represents 20-25% of signal strength. So one antenna may be pulling in the signal 15% better than the other, and yet the difference in bars may be only 0 or 1. We recommend using more detailed programs for precise signal strength analysis. Our support staff has over 100 years of combined Wi-Fi and antenna experience, so please contact us for help with antenna placement and details on what programs to use for signal strength testing. How far away can I pick up signals with this compared to a standard antenna? -For this question there is no exact answer. Wireless range is an imperfect science. The range you get with any adapter will vary markedly depending on the strength and quality of the wireless access point being used, as well as obstacles and interference in the area. Keep in mind that interference can often be invisible. This antenna is a directional antenna that should give you a better signal and longer range to a particular signal when it is pointed in that direction, vs. an omni directional antenna of the same game. Things such as antenna placement (even just a few feet) can have a big impact on performance. As always, if anything seems off about the product performance, please contact us directly for one on one assistance. If you are trying to pick up signals from far away, and are not sure this will give you enough range, please contact us with details about your situation and we may be able to offer an opinion. |
US 50 States + Puerto Rico: FREE US Postal First Class Mail. This includes delivery confirmation and insurance. According to the US Postal Service, First Class takes an average of 3-7 delivery days to arrive.
This includes delivery confirmation and insurance. According to the US Postal Service, Priority Mail takes an average of 2-3 delivery days to arrive. This is not a guaranteed transit time though, it is just an average delivery time.
This is primarily because the item can be held at customs for inspection for a long period.
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At Rokland, our products are guaranteed to work for 30 days. Additionally, we want customers to be able to return products that they don't want, don't like, or did not mean to buy. That said, we do incur costs for each return, such as the nonrefundable eBay listing and feature fees. If an item returned was new, we must resell it for much less money as a used open box item. Therefore, we charge a minimal 10% restocking fee on all returned items (new and used), except for products that test defective upon receipt back here. We believe this is a fair policy as most eBay sellers do not allow for any non-defective items to be returned at all, and the ones that do typically charge a 20% restocking fee. Again, this 10% restocking fee will be applied to all returns except where a product is reported to us as defective and tests defective upon receipt back here (if the product you return is defective we can send a replacement at our expense or issue a refund of the item price, whichever you prefer). A restocking fee WILL be charged even in the event a product does not work on your PC due to incompatibility or a conflict with another piece of hardware on your system, so long as the product is not defective. We can work with you to troubleshoot the problem if you have any difficulty getting it to work.