All items will be shipped within 48 business hours upon payment clears (except Saturday and Sunday and public holiday).
International shipping charges by economy Air Mail. The package will arrive within 15-25 business days after delivery for most countries, Due to the strict custom inspection of Brazil & Chile& Other South America Countries ,shipping time to these contry will up to 30-45 business days( NOT including Sat& Sun).
We will mark package as a gift and declare low price for high custom fee. But we are unable to take any responsibtily for any custom delay or tax. In addition, we offer combined shipping which will save your shipping cost greatly for your multiple purchases. Please do not pay until you make your last purchase.
Warranty & Return:
We have a 12 month guarantee on all products (defaults).
We can only offer a guarantee on items that are received defective due to shipping or product failure. We reserve the right to determine if your order will be exchanged or refunded.
We accept return/refund for defective item only, not for damage from use, improper installation, or abuse. We accept return/refund for defective item only.
Refunds given only if item is defective on arrive (DOA) and cannot be replaced. If item found DOA, item must be reported within 7 days and return to us within 14 days from the delivery date for exchange, buyers are responsible on returned shipping cost at first. Refund will be made when the return arrived.
In case the returning item is not our product or without the quality problem after checking, we'll refuse to return or replace product and not refund. We also will raise a dispute against the buyer like that to ebay to protect our rights.
100% Customer Satisfactory:
Problems or Lost Communication: If there is any problem that makes you lower the rating, please hold and contact us via eBay message for solution. We will solve your any concerns and guarantee your 100% satisfaction. All messages will be answered within 24 hours(except weekend and public holiday). Directly email to us may not be checked on time, please use eBay message system to cotact us. Also please check your spam setting of email or check your spam/filtered email folder when you do NOT receive response from us.